Manager-Learning & Development

Job Summary: We are looking for a dynamic Training Manager to develop and oversee training programs. The ideal candidate will be responsible for designing, implementing, and evaluating training initiatives to enhance employee performance, compliance, and overall business growth.

Job Description:-

• Develop and implement a comprehensive training strategy aligned with business goals.
• Organize refresher training programs across all locations.
• Develop and implement regular training schedules.
• Conduct training sessions for new and existing sales personnel.
• Collaborate with managers to assess training needs and plan sessions accordingly.
• Design and deliver effective training programs.
• Conduct seminars, workshops, and individual training sessions.
• Mentor and support new employees.
• Monitor and assess the effectiveness of training programs through post-training evaluations, assessments, and employee feedback.
• Work closely with business leaders and HR to address performance gaps.
• Monitor employee performance and response to training.
• Develop high-quality sales training programs focused on upselling and cross-selling.

Requirements & Skills:-

• Proven experience as a trainer with a strong track record.
• In-depth understanding of effective training methodologies and tools.
• Willingness to stay updated on new corporate training techniques.
• Proficiency in MS Office (especially PowerPoint); familiarity with e-learning software is a plus.
• Excellent communication, presentation, and public speaking skills.
• Experience in developing team skills in customer service, language, and communication.
• Ability to track individual performance and assess training effectiveness.
• Strong written, communication, and interpersonal skills.
• Ability to maintain an updated curriculum database and training records.
• Utilize a mix of in-person, virtual, and e-learning methods for effective training delivery.
• Identify training needs across departments and design customized learning solutions.
• Design engaging training materials, including presentations, manuals, and e-learning modules.
• 5+ years of experience in training & development, preferably in the BFSI/NBFC sector.

Recruiter Name: Pritam Singh

Recruiter Email: [email protected]

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