Manager- Legal Operations

Role & responsibilities

Role Overview

Axentra Solutions Pvt. Ltd. is seeking an experienced and commercially minded Manager Legal Operations to lead and strengthen our legal-services operations. The role will combine operational leadership with client identification and business-development support for US-focused paralegal, contract lifecycle management, and legal research services.

The ideal candidate brings a strong understanding of legal support delivery, can build efficient operating processes, and can identify potential US clients and opportunities for growth.

Preferred candidate profile

Key Responsibilities

• Identify, research, and qualify prospective US clients requiring paralegal services, contract lifecycle management (CLM), and legal research support.
• Support business-development activities, including market mapping, lead generation, client outreach support, and proposal development.
• Lead and improve legal-operations processes to ensure reliable, accurate, timely, and scalable service delivery.
• Establish standard operating procedures, workflows, quality controls, reporting mechanisms, and performance metrics for legal support services.
• Oversee delivery of paralegal services, including document review, litigation support, legal documentation, matter management, and administrative legal support.
• Manage contract lifecycle management activities, including contract intake, drafting support, review coordination, approvals, execution tracking, repository management, renewals, and compliance monitoring.
• Coordinate legal research assignments and ensure research outputs are accurate, well-structured, and aligned with client requirements.
• Work closely with internal teams and clients to understand service needs, resolve operational issues, and enhance client satisfaction.
• Build, mentor, and manage a high-performing legal-operations team as the function grows.
• Track market trends, client feedback, operational risks, and opportunities to improve services and expand accounts.
• Ensure confidentiality, data security, quality standards, and client-specific processes are consistently maintained.

Required Qualifications and Experience

• Bachelors degree in Law, Legal Studies, Business Administration, or a related discipline. A law degree is preferred.
• Relevant experience in legal operations, paralegal services, legal process outsourcing, CLM, or a comparable legal-services environment.
• Demonstrated experience identifying and qualifying potential US-based clients for legal support or professional services.
• Strong knowledge of paralegal services, contract lifecycle management, and legal research workflows.
• Experience managing operational processes, service delivery, quality assurance, and team performance.
• Excellent written and verbal communication skills, with the ability to engage professionally with US clients and stakeholders.
• Strong analytical, organizational, project-management, and problem-solving abilities.
• High level of discretion and commitment to confidentiality.

Preferred Qualifications

• Exposure to business development, client acquisition, account growth, or proposal preparation in the legal-services domain.
• Experience setting up or scaling operational processes for paralegal, CLM, legal research, or legal process outsourcing services.
• Familiarity with CLM, matter-management, document-management, and legal research platforms.
• Experience working with US law firms, corporate legal departments, or US-focused legal-service providers.
• Prior experience leading cross-functional or remote teams.