Manager - Logistics

Key Responsibilities

1. Import & Export Operations

• Manage end-to-end import and export activities for pharmaceutical products, APIs, intermediates, raw materials, packaging materials and other related goods.
• Coordinate with overseas suppliers/customers, freight forwarders, shipping lines, airlines, CHA/customs brokers and transporters.
• Ensure timely shipment planning, documentation, customs clearance and delivery.
• Monitor shipment status and proactively resolve clearance or logistics issues.
• Verify commercial invoices, packing lists, Bills of Lading/Airway Bills, Certificates of Origin and other shipping documents.
• Ensure correct HS classification, applicable duties and compliance with import/export requirements.

2. DGFT & Trade Compliance

• Handle DGFT-related activities including Advance Authorization, EPCG, RoDTEP and other applicable export promotion schemes.
• Manage complete lifecycle of DGFT licenses application, amendment, utilization, monitoring, export obligation fulfillment and closure/redemption.
• Track license validity, quantity/value utilization and Export Obligation to avoid defaults or penalties.
• Prepare and submit applications, declarations, supporting documents and correspondence to DGFT.
• Coordinate with DGFT authorities and consultants for approvals, clarifications and resolution of queries.
• Ensure compliance with the prevailing Foreign Trade Policy, DGFT notifications and applicable regulations.

3. Customs & Regulatory Coordination

• Coordinate with Customs and CHA for import/export clearance.
• Review Bills of Entry, Shipping Bills, duty calculations and customs documentation.
• Coordinate with relevant regulatory authorities for pharma imports/exports wherever applicable.
• Ensure compliance with applicable DGFT, Customs, CDSCO/DCGI, RBI, GST and other statutory requirements.
• Resolve customs queries, assessment issues, documentation discrepancies and clearance delays.

4. Export Documentation & Banking

• Ensure accurate and timely preparation of export documentation.
• Coordinate with Finance/Accounts and banks for LC documentation, payment realization, e-BRC and export-related banking requirements.
• Track export proceeds and ensure timely closure of documentation.
• Maintain complete records of shipping documents, licenses, certificates and statutory filings.

5. Documentation & MIS

• Maintain shipment-wise import/export files and DGFT license records.
• Maintain trackers for Advance Authorization, EPCG, export obligations and license utilization.
• Prepare periodic MIS reports covering import/export shipments, pending clearances, licenses and compliance status.
• Ensure documents are readily available for internal, statutory and regulatory audits.
• Identify documentation gaps and implement corrective actions.

6. Cross-functional Coordination

• Work closely with Procurement, Supply Chain, Finance, Warehouse, Regulatory Affairs, Quality Assurance and Commercial teams.
• Coordinate with overseas vendors/customers regarding shipment schedules and documentation.
• Liaise with external consultants, CHA, freight forwarders and government authorities.
• Support management in identifying opportunities for duty optimization, cost reduction and process improvement.

Required Skills & Competencies

• Strong practical knowledge of Import/Export and DGFT procedures.
• Hands-on experience with Advance Authorization and EPCG.
• Knowledge of RoDTEP and other applicable export incentive schemes.
• Good understanding of Customs clearance and documentation.
• Experience in pharmaceutical/API/raw material import-export operations.
• Knowledge of HS codes, Incoterms, duty structures and international shipping documentation.
• Experience in dealing with CHA, Customs, freight forwarders, DGFT and other government authorities.
• Strong documentation, analytical and follow-up skills.
• Good knowledge of MS Excel and ERP systems such as SAP/Oracle.
• Strong communication and stakeholder-management skills.
• Ability to independently handle multiple shipments and regulatory matters.

Educational Qualification

• Graduate in Commerce / Science / Pharmacy / Business Administration / International Business / Supply Chain or related discipline.
• MBA / Diploma / Certification in EXIM, International Trade or Supply Chain Management will be an added advantage.

Desired Candidate Profile

• 7–10 years of relevant experience, preferably from the Pharmaceutical/API industry.
• Candidates with strong hands-on exposure to Import + Export + DGFT will be preferred.
• Should have independently handled Advance Authorization, EPCG, Export Obligation, Customs clearance and DGFT compliance.
• Should be comfortable coordinating with government authorities, CHA, freight forwarders, banks and internal stakeholders.
• Strong preference for candidates who have worked in a pharmaceutical manufacturing/API/export-oriented organization.

Key Performance Indicators (KPIs)

• Timely customs clearance of import/export shipments.
• 100% accuracy and compliance in EXIM documentation.
• Timely processing, utilization and closure/redemption of DGFT licenses.
• Zero penalties/defaults arising from DGFT or customs non-compliance.
• Timely fulfillment of Export Obligations.
• Timely realization and closure of export documentation/e-BRC.
• Reduction in shipment delays, demurrage and avoidable logistics costs.
• Audit-ready maintenance of all EXIM and DGFT records.Role & responsibilities

Preferred candidate profile