Manager, M&BD Operations

Our Global Operating Center located in Manila is pivotal to enhancing the Firm’s operational efficiency and streamlining legal and business services support across our global network. Our center provides comprehensive administrative, financial and operational services across office operations, compliance and new business, finance, technology, human resources, innovation and marketing. By centralizing these critical functions, the center ensures consistency and quality in service delivery while reducing operational costs. Through its integrated approach, our Global Operating Center enables the Firm to focus on its core legal services, drive global growth and maintain high standards of client service across all offices.

The Manager, Marketing plays a pivotal role in delivering strategic objectives. Primarily operationally focused, the Manager, Marketing utilizes their comprehensive knowledge of the discipline to address complex issues and challenges without clear precedent. This role enables effective decision making, thanks to their in-depth advice and expertise in matters crucial to the business. The Manager contributes to strategic planning in a minor capacity while also assisting in commercial decision-making processes.

The Roles And Responsibilities Of This Job Include

• Delivers key operational tasks and supervise day-to-day operations, ensuring the smooth execution of marketing plans
• Contributes to the development of marketing strategy, aligning with the broader brand and marketing objectives of the Firm
• Coordinates and collaborates with other marketing related teams, ensuring seamless integration of their inputs into Marketing initiatives and campaigns
• Proactively manages and solves complex issues related to marketing assignments, demonstrating a sound understanding of the field and innovation in solutions development
• Provides in-depth expert advice to the leadership on marketing-related matters to aid commercial decision-making
• Maintains a Firm understanding of industry trends and advancements, leveraging this knowledge to continuously improve and innovate marketing practices
• Leads and manages projects to optimize marketing processes and initiatives, maximizing the return on marketing investment
• Ensures compliance with regulatory standards and uphold the Firm's reputation through rigorous review and approval of marketing collateral
• Measures and report performance of all marketing campaigns, gaining insight and assessing against the goals
• Manages and develop relationships with vendors and agency partners, overseeing the budget allocation and usage
• Managers at this level will lead one or more teams of supervisors and/or professionals and coordinators, managing operations within a designated area or department
• Individual contributors at this level will lead projects within a broader initiative, providing technical guidance and setting priorities for the team as well as reviewing the work of others
• Engaging in operational and tactical activities, contributing to and supporting decision-making within the team/Sub-Function
• Subject matter expert, possessing advanced and specialized expertise in the discipline, including methodologies, processes and able to address atypical issues within own field
• Managing small professional and/or defined delivery teams across regional and global offices, impacting business primarily through professional or technical contributions to an area of specialty
• Ability to think critically and analytically, leveraging data and insights to inform decision-making and drive continuous improvement
• Good analytical and problem-solving skills
• Good communication skills, both verbal and written, to effectively engage with internal and external stakeholders at various levels of the Firm
• Bachelor's degree or equivalent through experience/relevant certifications where appropriate to the discipline

This role reports to Director, Marketing & BD Operations

Equal Opportunities White & Case is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.

If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.

The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

Note to Recruitment Agencies Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.