Manager Marketing Wellness

MANAGER MARKETING WELLNESS

Full time.

How to apply:

• Read carefully the attribute essentials and requirements for each position.
• Follow our IG @vlifejakarta and @vlifesurabaya and review our company profile at the company website (vlifemedical.com)
• Required language : ENGLISH (Active).

Qualities & Attributes Essential

• Outgoing, energetic, ambitious, flexible and adaptable disposition.
• Excellent interpersonal skills and able to form good working relationships.
• Professional, calm and polite under pressure.
• Has personal interest in Sports, Exercises, and healthy lifestyle.
• Ability to work flexible hours (40 working hours/week) when required to meet the demands of the service including weekend and public holiday.
• Required Skill(s): strong knowledge in Ms Excel, Ms Power Point, Ms Words.
• Designated work place: Base office in Jakarta Design Center (JDC). Work scope area: Surabaya.
• Proven experience in sales and/or marketing or other relevant roles to the position applied.

Note: Listed responsibilities are essential but not exhaustive of the usual duty associated with the position, which may include other duties the company may consider relevant to your skills.

Job Type Full Time

1. Revenue & Sales Growth

• Lead the achievement of monthly wellness revenue and sales targets, from walk-ins and follow-ups to recurring programs.
• Manage and optimize the sales pipeline, including package bundling, memberships, upselling, and reactivation of existing patients.
• Monitor the daily patient funnel: lead → booking → show-up → closing → repeat visit.
• Develop and implement strategies to increase the Average Transaction Value (ATV) per patient.

2. Acquisition Channel Development

• Build referral partnerships with general practitioners, clinics, corporate clients through corporate wellness programs, lifestyle communities, and health influencers.
• Develop new acquisition channels beyond VLife’s existing patient base.
• Regularly evaluate the effectiveness of events, educational programs, and wellness service promotions.

3. Operations & Cross-Functional Coordination

• Coordinate with consultants, doctors, frontliners, and service teams to ensure a smooth patient journey.
• Identify and resolve operational challenges such as no-shows, conversion bottlenecks, queue management issues, and service quality concerns.
• Maintain brand communication standards and service excellence across every patient interaction.

4. Analysis, Reporting & Strategy

• Prepare monthly analyses of revenue performance, conversion rates, and patient retention.
• Deliver a one-page monthly report to management covering revenue vs. target, repeat visit rate, pipeline status, and the main operational challenge.
• Provide strategic recommendations to management based on data and performance insights.
• Translate company targets into concrete operational and commercial action plans.

5. Team Development

• Lead and develop a cross-functional wellness team to achieve daily and monthly targets.
• Establish work standards, individual targets, and conduct regular performance evaluations.
• Conduct regular coaching on patient handling, upselling techniques, and service excellence.
• Build an accountable, service-oriented, and results-driven work culture.

About the job

• Responsible for 2 clinics' performance and sales target achievement, through Roadshow & Exhibition; In-clinic Promotion; Corporate Health Talk & Affiliation.