Manager - Medical Coding Operations (Multispecialty)

We are hiring experienced Medical Coding Managers to lead multispecialty coding operations for US Healthcare clients.

Preferred Specialty Exposure:

• Profee Surgery
• Endoscopy
• IVR
• Denials
• E&M + Surgery
• E&M IP
• E&M OP
• ED Profee
• Observation
• Ancillaries
• Radiation Oncology
• Pathology

Key Responsibilities:

• Manage end-to-end coding operations across multiple specialties.
• Lead Team Leads, QA teams, and Coding professionals to achieve productivity, quality, and SLA targets.
• Drive coding accuracy, compliance, operational excellence, and process standardization.
• Manage client communication, operational governance, and escalations.
• Conduct performance reviews, workforce planning, capacity planning, and resource allocation.
• Monitor productivity, quality, TAT, and client metrics through regular reporting and governance reviews.
• Drive training, mentoring, and development initiatives across coding teams.
• Partner with Quality, Operations, Training, and Client stakeholders to improve business outcomes.
• Lead process improvement initiatives, automation opportunities, and operational transformation projects.
• Ensure compliance with ICD-10-CM, CPT, HCPCS, payer-specific guidelines, and client requirements.

Requirements:

• 10+ years of US Medical Coding experience.
• Prior experience as Manager / Assistant Manager handling large coding teams.
• Strong exposure to one or more specialties listed above.
• Experience managing Team Leads, QA teams, and Coding Operations.
• Strong understanding of productivity, quality, SLA, and workforce management.
• Experience in client interactions, business reviews, and operational governance.
• CPC, CCS, COC, CIC, or equivalent certification preferred.

Location: Mumbai (Work from Office)