Manager, Medical Underwriting

Key Responsibilities:

• Serve as the primary underwriter for jumbo/deviated cases, and high-value policies.
• Provide expert medical explanations to clients and distribution partners regarding declined or sub-standard premium cases, ensuring clarity and professionalism.
• Engage directly with clients and/or their representatives as needed to resolve concerns and uphold service excellence.
• Work closely with reinsurers to discuss and implement case mitigation strategies for high-value policies.
• Ensure risk assessment accuracy for jumbo ticket size cases by coordinating with internal and external stakeholders.
• Provide expert guidance on complex underwriting scenarios to maintain compliance and profitability.
• Partner with pricing/actuarial, distribution, product, and operations teams to tailor acceptance criteria and develop bespoke solutions for top-tier clients.
• Support the development and implementation of tailored campaigns and privileges for top clients, enhancing value and client experience.
• Act as a liaison between the underwriting function and bank partners, ensuring smooth communication and collaboration.
• Contribute to the streamlining of approval processes for deviations and discounts, reducing turnaround times for high-value cases.
• Support the development and continuous improvement of underwriting guidelines and protocols, especially for HNW and affluent segments.
• Ensure all underwriting activities comply with regulatory and company standards.
• Provide training and guidance to distribution and sales teams on underwriting requirements and processes for HNW/affluent clients.

Qualifications:

• Bachelor’s degree or higher in Medicine, Medical Technology, Nursing, or related fields.
• At least 10 years of experience in life insurance underwriting, with a strong track record in HNW/affluent segments.
• Deep technical knowledge of medical underwriting, risk assessment, and claims investigation.
• Experience handling complex, high-value, or deviated cases, including direct client engagement.
• Excellent written and oral communication skills, with the ability to explain complex medical and underwriting concepts to non-experts.
• Strong business development, negotiation, and stakeholder management skills.
• Demonstrated ability to work collaboratively in cross-functional teams and lead process improvements.
• Leadership experience is a plus.

Thank you for your job application with Prudential Life Assurance (Thailand) Public Company Limited.

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Refer to Prudential Life Assurance (Thailand) Public Company Limited’s Privacy notice regarding recruitment at https://www.prudential.co.th/corp/prudential-th/th/privacy-notice-staff/, and please be informed that company conducts criminal background checks for all positions during the hiring process.