Manager, Multi-Family Asset Management

COMPANY DESCRIPTION:

North America Sekisui House, LLC is a growing company based in Manhattan Beach, CA, focused on innovative, high-quality residential development in the North American market. The organization is part of the global Sekisui House group, known for its commitment to sustainable building practices and customer-centered design. Team members collaborate across disciplines to deliver communities that prioritize livability, environmental responsibility, and long-term value. The company offers a professional environment where individuals can contribute to meaningful projects that shape neighborhoods and enhance quality of life.

POSITION SUMMARY:

The Manager, Multi-Family Asset Management is responsible for managing and optimizing the performance of a portfolio of real estate assets. This role involves collaborating with internal teams, property managers, and external owners and partners to ensure properties are operating efficiently and in alignment with strategic goals. Key responsibilities include participation in property pre-development planning and operations start-up, managing operating budgets, conducting property performance reviews, market research, and financial analysis, as well as ensuring compliance with agreements and regulations. This position requires strong interpersonal and analytical skills, attention to detail, and the ability to manage different teams while driving the performance and value of the real estate portfolio.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Asset Management:

• Collaborate with property managers and operating partners to prepare annual operating budgets and business plans, while serving as the main point of contact for business plan flow on operational items to ensure alignment with company objectives.
• Review key performance indicators and monitor property performance, including leasing, marketing, and management, ensuring alignment with forecasts.
• Review commercial leasing guidelines, tenant financials, and operational reports as needed. Additionally, for completed projects, this role will collaborate in retail discussions with brokers and partners, ensuring alignment on deal terms and driving mutually beneficial outcomes.
• Maintain a database of key operating metrics for the portfolio and report trends, variances, and key insights to drive operational improvements.
• Participate in project planning and predevelopment activities with NASH’s Development Team. Conduct market research and competitive surveys to support product planning and new acquisition evaluations.
• Periodically visit properties to assess on-site team performance and property condition, ensuring alignment with company standards.
• Prepare presentations for the senior management to support proposed transactions.
• Serve as NASH’s liaison for property tax-related issues and compliance.
• Review and ensure compliance with PMA and other agreements, proactively suggesting improvements to senior management to mitigate risks.
• Collaborate with property managers to ensure vendor subcontractor performance is optimized.

Asset Advisory:

• Manage NASH’s third-party asset management services and client relationships, ensuring alignment with client goals and investment strategies.
• Deliver comprehensive asset reports and analytics, offering insights to aid decision-making.
• Educate project ownership on U.S. operational standards and facilitate training to align with industry norms.
• Provide expert advice on property repairs and maintenance to optimize operational efficiency and minimize downtime.
• Serve as the primary point of contact for project management, coordinating timelines, resources, and deliverables to meet project objectives.
• Adapt project plans as necessary to align with project ownership’s strategic goals.

SUPERVISORY RESPONSIBILITY:

Manages the Associate, Asset Management.

PHYSICAL DEMANDS:

While performing the duties of this job the employee is regularly required to remain in an office at a computer workstation and access information from a computer. The employee will regularly listen and speak in person, or via telephone or video conference. The employee is required to be mobile to, from, and within the office, and may be required to leave the office and maneuver throughout the facility. The employee may occasionally move up to 20 pounds.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor’s Degree in Business Administration, Real Estate or related field is required; MBA is preferred.
• Minimum of 6 years’ experience in asset management activities.

JOB KNOWLEDGE AND SKILLS REQUIRED:

• Represents the company’s values to all stakeholders, from the board to all levels of staff. Demonstrates respect for ethnic diversity and different cultures.
• Advanced Microsoft Office skills; must be proficient in managing spreadsheets and project plans in Excel and ability to create presentations in PowerPoint. Proficiency with video conferencing software and project management tools.
• Excellent ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, governmental regulations, and agreements; and implement relevant provisions as needed.
• Excellent and effective and persuasive presentation skills on controversial or complex topics to top management; ability to respond professionally to sensitive inquiries.
• Excellent verbal, written, and interpersonal communication skills.

SALARY:

$135,000 - $155,000