Manager - Network Development

About us:

1Lattice™ is a 360-degree business decision support platform with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice offers an integrated product suite to make decisions smartly, right from Inputs to Validation, Execution and Measurement. 1Lattice works with clients and partners globally, helping them solve a wide variety of business and organizational problems through actionable research-led insights.

About the role:

1Network Development

Mandate: Build, deepen and continuously improve 1Network across Members, Individual Partners (IPs), Organizational Partners (OPs), Network IP and Network Operations, improving coverage, quality, engagement, speed and economics.

Roles and responsibilities:

1. Member Network
Build and strengthen the proprietary member base across B2C, B2B and Professionals. Own member acquisition, onboarding, profiling, verification, segmentation, engagement, retention/reactivation, quality scoring and identification of coverage gaps.

2. Individual Partners (IPs)
Build and manage the network of individual partners who provide access to members/sample. Own IP identification, onboarding, capability mapping, engagement, performance reviews, quality assessment, commercials and development of high-performing IPs.

3. Organizational Partners (OPs)
Build and manage organizations that provide sample/recruitment capabilities. Own partner sourcing, onboarding, commercial negotiations, capability and coverage mapping, ongoing engagement, performance scorecards, quality reviews and replacement/development of weak partners.

4. Network IP
Build reusable proprietary knowledge from the network: feasibility benchmarks, incidence rates, CPI benchmarks, sample availability, member profiles, IP/OP capability maps, historical performance, quality/fraud signals, recruitment approaches and other accumulated network intelligence.

5. Network Operations & Infrastructure
Continuously improve the machinery behind 1Network: member/IP/OP databases, CRM hygiene, onboarding workflows, SOPs, dashboards, technology and automation, governance, capacity visibility, performance measurement and process improvement.

Competencies and skills:

• 4-6 years of experience in market research, panel / sample / community management, vendor management or data services, including experience guiding a team.
• Good understanding of the sample and panel ecosystem: member acquisition and engagement, IP/OP models, feasibility, incidence rates, CPI economics and data quality / fraud prevention.
• Strong vendor and partner management skills, including commercial negotiation and performance reviews.
• Strong analytical and problem-solving skills, with the ability to turn network and performance data into benchmarks and decisions.
• Process orientation, with working knowledge of CRM, databases, dashboards and SOPs, and the ability to work with technology teams.
• Team management skills: coaching, delegating and building team culture.
• Good communication skills, both written (slide / text output) and verbal, for internal stakeholders and external partners.