Manager New Partnership and Collaboration

Revenue Generation & Business Development

• Drive revenue growth and patient footfall for the Centre through strategic business develop-ment initiatives.
• Build and maintain strong relationships with hospitals, clinics, doctors, corporates, schools, and other referral partners to generate business opportunities.
• Identify and develop new collaboration opportunities to expand the Centres client base and market presence.
• Work closely with marketing and outreach teams to execute campaigns, events, and awareness initiatives that increase visibility and client acquisition.
• Develop and implement strategies to achieve monthly and quarterly revenue and footfall tar-gets.
• Monitor business performance metrics and identify growth opportunities for the Centre.
• Conduct regular follow-ups with referral partners and key stakeholders to strengthen engage-ment and generate repeat referrals.

Centre Operations & Administration

• Oversee the smooth day-to-day functioning of the Centre, including front desk operations and appointment scheduling systems.
• Ensure effective operational processes and seamless coordination between clinicians, thera-pists, and support teams.
• Continuously improve service delivery standards and operational efficiency across the Centre.
• Maintain compliance with organizational policies, documentation standards, and regulatory re-quirements.
• Ensure accurate maintenance of client records, reports, and operational documentation.
• Coordinate with internal and external stakeholders for infrastructure maintenance, vendor man-agement, and facility upkeep.

Financial Management & Reporting

• Monitor Centre revenue and operational expenses to ensure efficient resource management and smooth functioning of the Centre.
• Prepare MIS reports, operational updates, and financial reports for management review.
• Support budgeting, forecasting, and strategic business planning for the Centre.
• Track performance metrics related to revenue, client engagement, and operational efficiency.

Service Quality & Client Experience

• Ensure high standards of client service and overall patient experience at the Centre.
• Address escalations, feedback, and operational concerns proactively and efficiently.
• Support initiatives focused on improving client satisfaction, retention, and service quality.