Manager (Nursing Innovation)

The incumbent will support the Nursing Division in the strategic development, implementation, and management of nursing innovation initiatives across the organisation.  
 
He/she is responsible for driving innovation, operationalising transformation strategies, fostering a culture of continuous improvement, and promoting the adoption of evidence-based practices to enhance patient outcomes, workforce effectiveness, and operational excellence.

Working closely with nursing leaders, interdisciplinary teams, and external partners, he/she identifies opportunities for innovation, facilitates the translation of ideas into sustainable solutions, and supports the evaluation and scaling of successful initiatives. He/she also contributes to capability building in innovation, quality improvement, and evidence-based practice within the nursing workforce.

The Opportunity:
We are looking for a Manager to support Nursing (Innovation) division.  
  
Job Responsibilities:

Primary Responsibilities and Duties (80%)

• Lead and coordinate nursing innovation and workforce transformation initiatives from ideation through implementation, evaluation, and scaling to enhance patient care, operational excellence, and long-term sustainability.

• Champion the application of Lean principles and methodologies within the Nursing Division, guiding teams in driving innovation, quality improvement, and process enhancement initiatives.

• Review existing practices and identify opportunities for innovation and continuous improvement through stakeholder engagement, data analysis, frontline feedback, and Lean "Go & See" practices.

• Facilitate and lead change management efforts to support the successful adoption and sustainability of innovation and transformation initiatives.

• Promote the scaling and sustainability of successful projects while supporting organisation-wide transformation efforts. Serve as a subject matter expert and resource person in Lean, project management, and nursing innovation methodologies.

• Foster the dissemination, sharing, and adoption of innovative practices and improvement initiatives across the Nursing Division.

• Monitor, evaluate, and report the progress, outcomes, and impact of innovation initiatives to the Chief Nurse and Nursing Executive Council (NEC).

• Prepare, analyse, and review reports, highlighting key insights and providing data-driven recommendations to support informed decision-making.

• Provide secretariat support for innovation-related committees and meetings, including agenda preparation, minute-taking, and documentation management.

• Coordinate and manage nominations for innovation awards, recognition programmes, and professional development opportunities.

• Track project work plans, deliverables, and milestones to ensure timely implementation and completion of initiatives.

• Follow up on innovation-related feedback, suggestions, and action items to ensure timely resolution and continuous improvement.

• Maintain accurate records of innovation initiatives and ensure effective communication, knowledge sharing, and documentation through SharePoint and other designated platforms.

Secondary Responsibilities and Duties (20%)

• Involves in department events and activities planning.

• Works collaboratively with relevant departments, workgroups and committees on special projects, proposing options where possible and ensuring achievement of desired outcomes.

• Work with Nurse Leaders to gather and analyse feedback from patients, staff and stakeholders to identify opportunities for improving care delivery, services and processes.

• Lead new service/delivery projects and working with relevant stakeholders on resource and logistics requirements.

• Additional duties and responsibilities may be assigned to meet evolving organisational needs.

Job Requirements:

• Bachelor's degree or an equivalent qualification.

• Minimum of 5 years of relevant administrative experience, with a proven track record in facilitating and driving process improvement initiatives, change management, and cross-functional collaboration to deliver value and impact.

• Training or certification in Quality Improvement (QI) methodologies and tools such as Lean, 6S, Six Sigma, or similar frameworks would be advantageous.

• Proficient in Microsoft Office applications and data analysis tools.

• Demonstrated leadership capabilities, with experience in building and leading high-performing, cohesive teams.

• Confident in engaging and partnering with senior stakeholders, with a strong passion for driving organisational change and continuous improvement.

• Able to manage multiple priorities effectively, influence stakeholders, and perform well in a fast-paced environment with tight deadlines.

• Possesses strong communication, interpersonal, problem-solving, and stakeholder management skills.