Manager of Applied Artificial Intelligence Architecture

Who you are

• Have 7+ years of experience in technical customer-facing roles (Solutions Architect, Sales Engineer, Forward Deployed Engineer, or similar), with 3+ years managing pre-sales or technical go-to-market teams
• Know how to hire well, coach effectively, give hard feedback kindly, and create an environment where builders do their best work
• Have led technical teams in a high-velocity, high-volume sales motion, where the constraint is your team's capacity rather than pipeline, and have a real point of view on how to allocate scarce technical talent across a large book
• Bring builder credibility. You have built and deployed LLM-powered applications, you understand what separates a prototype from a production system, and you can hold your own with a customer's engineering leadership
• Have hands-on familiarity with agentic architectures, LLM evaluation, and modern AI developer tooling, and can coach architects through the design decisions their customers face
• Have a systems mindset. When you see a problem, your instinct is to build one thing that serves ten customers rather than ten things that serve one
• Are comfortable in ambiguous, early-stage environments where the playbook does not exist yet, and have a track record of building structure as you go
• Have strong executive presence and can build trust with technical and business leaders alike
• Have a genuine passion for making powerful technology safe and societally beneficial
• Scaled a technical pre-sales or forward-deployed team from a handful of people to a mature function, including defining the hiring bar, onboarding programs, and coaching systems from scratch
• Sold to and built for mid-market companies, with a clear understanding of how technical buying decisions differ between a 500-person company and a Fortune 500
• Rolled out AI coding assistants or developer tools inside engineering organizations, and know how those teams evaluate, adopt, and measure them
• A visible technical presence through conference talks, written content, or open-source contributions
• We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed

What the job involves

• As the Manager of Commercial Applied AI Architects at Anthropic, you will drive adoption of frontier AI across our mid-market and SMB customers by leading a team of technical architects who help companies build and deploy with the Claude API, Claude Code, the Agent SDK, and Claude for Enterprise
• Commercial is one of Anthropic's largest and fastest-moving books of business: thousands of companies, a rapidly growing sales team, and a small group of architects whose job is to change deal outcomes where technical depth matters most
• Your team's leverage does not come from being everywhere
• It comes from choosing the right accounts to go deep on, then turning what they learn there into blueprints, demos, tooling, and enablement that reach the rest of the book
• You will bring your own builder credibility and technical judgment to the role
• Our architects ship working code: prototypes, eval frameworks, near-production examples that customers extend, and internal tooling that scales the team itself
• You do not need to be the strongest engineer in the room, but you should expect to be in the work with your team, not just reviewing it from above
• When an architect is deep in a hard engagement, you will often be right there alongside them, unblocking, pairing, and pressure-testing, while the account itself stays theirs
• This is a first-line leadership role reporting to the Head of Applied AI, Commercial
• You will start by managing a team of architects and are expected to help grow it well beyond its current size, partnering with Commercial sales leadership on coverage, qualification, and where technical investment pays off
• You will co-own the strategy for how Applied AI shows up in the Commercial segment, and you will be judged on your team's outcomes and growth, not your own
• Manage, coach, and grow a team of Commercial Applied AI Architects, setting a high bar for technical credibility, customer impact, and speed
• Own hiring for your team as it scales, defining the profile, running the loop, and building onboarding that gets new architects into customer conversations quickly
• Set goals and run reviews for your team, and develop each architect's career with clear, direct feedback
• Decide where your team's depth goes. Own the qualification and prioritization framework for Applied AI engagement across a very large book, and be comfortable saying no
• Work alongside your architects on their most consequential engagements, from technical discovery through deployment and expansion, and model what great looks like without taking the work off their plate
• Build and own the segment's technical playbooks for Claude API integrations, Claude Code rollouts, agentic architectures on the Agent SDK, and Claude for Enterprise deployments, and turn account-level wins into reusable assets that scale one-to-many
• Partner closely with Commercial sales leadership and Account Executives to co-build segment strategy, tighten the AE-to-architect operating model, and drive adoption across mid-market and SMB
• Ensure your team consistently surfaces how mid-market companies are building with Claude, and translate that signal into actionable feedback for Product and Engineering
• Represent Anthropic technically at customer sites, workshops, roadshows, and events, and contribute to thought leadership through content and speaking
• Stay ahead of the AI engineering landscape, including agentic architectures, eval design, context engineering, and developer tooling, and keep your team operating at the frontier

Benefits

• Comprehensive health, dental, and vision insurance for you and your dependents
• Inclusive fertility benefits via Carrot Fertility
• 22 weeks of paid parental leave
• Flexible paid time off and absence policies
• Mental health support for you and your dependents
• Competitive salary and equity packages
• Optional equity donation matching at a 1:1 ratio, up to 25% of your equity grant
• Retirement plans with competitive matching
• Life and income protection plans
• $500/month flexible wellness and time saver stipend
• Commuter benefits
• Annual education stipend
• Home office stipends
• Relocation support for those moving for Anthropic
• Daily meals and snacks in the office