Manager of Commercial Solution Engineering

Who you are

• 4-5+ years of experience as a Solution Engineer, Sales Engineer, or similar pre-sales technical role, ideally in business intelligence, analytics, or data platforms
• 1-5 years of experience directly managing a technical or customer-facing team, with a track record of coaching individuals into stronger performers
• Strong data background — fluency in SQL, cloud data warehouses (Snowflake, Redshift, BigQuery), and modern BI/analytics tooling
• Customer relationship skills and a track record of partnering with sales leadership to grow revenue in a defined territory or segment
• Comfort presenting to and building relationships with VP/C-level audiences
• Experience building and maintaining a hiring pipeline
• Excellent organizational skills and ability to multitask in a fast-paced startup environment
• Bachelor's degree in computer science or related field or equivalent technical & business experience
• 25% Travel
• Experience scaling a Solution Engineering or technical pre-sales team through hypergrowth
• Experience at a SaaS company or with cloud architectures
• Startup experience
• ETL experience — Fivetran, Matillion, or traditional ETL

What the job involves

• We are growing the Solution Engineering team and are looking for a Manager, Commercial Solution Engineering to lead our Commercial team — a group of Solution Engineers with a shared mission to make data access easy and drive business results
• The Sigma Solution Engineering Manager is a first-line, player-coach leader who believes in the power of coaching people and the power of analytics to transform organizations
• You act as a trusted advisor to your team and to the business, working in tandem with Sales, Customer Success, Product, and Marketing, while remaining ultimately responsible for the health, growth, and output of your Commercial Solution Engineering team
• Hire, ramp, and coach a team of Commercial Solution Engineers, giving direct and timely feedback delivered from the heart — always be coaching
• Build individual development plans that give each SE agency and a path toward future leadership
• Keep a warm bench by continuously building a pipeline of strong SE candidates so your next hiring search never starts cold
• Be ready to personally step into a discovery call, deliver a demo, present a roadmap, cover a customer call, or represent Sigma in front of an executive audience at any time
• Partner with Commercial sales leaders, customer success, and the partner channel on strategy and execution to grow revenue in your territory
• Represent Solution Engineering in forecast, pipeline, and deal-strategy conversations
• Coach your team to root every engagement in the customer's problem — why Sigma, why now, why do anything, so what/who cares
• Review discovery sessions, demos, and POCs to raise the bar on quality across the team
• Build relationships with Product, Marketing, and other cross-functional partners so SE feedback shapes the roadmap and messaging
• Represent the Commercial segment's voice in company-wide Solution Engineering initiatives
• Set and deliver on quarterly and annual objectives for your team
• Ensure RFP/RFI, technical, and security responses coming out of your team meet Sigma's bar
• Manage day-to-day team operations, including capacity planning, deal coverage, and performance management
• As leaders, our goal is to make our people and teams successful. When we do that, everyone wins. You're a role model of technical and sales excellence, continuously developing and coaching your team so they're empowered, have agency, and become the next generation of leaders
• Develop your people — ABC — always be coaching. Relentlessly give feedback in a timely fashion, delivered from the heart — we're in this together, and this is how we succeed
• Audible-ready — You're always ready to step in and give a demo, present a roadmap, cover a call, or get in front of an executive audience
• Win as a team — Team with sales leaders, customer success, and the partner channel on the strategy and execution to grow revenue in your territory
• Consultative selling mindset — Your team should be thinking “how do I help my customer solve their problem with Sigma.” Maniacally ask why Sigma, why now, why do anything — and “so what, who cares.”
• Align and collaborate — Create and nurture relationships across other functions at Sigma (e.g. product and marketing). We are more effective as one team
• Keep a warm bench — Continuously build a pipeline of strong candidates so a hiring search never starts cold

Benefits

• Competitive pay: Competitive salaries aligned with market rates—because we value your experience and contributions.
• Flexible Schedule: Work in the way that suits you—Sigma supports flexibility in how and when you work best.
• Health, Dental & Vision Insurance: Comprehensive health, dental, and vision coverage for you and your dependents.
• 401(k) Plan: Plan for your future with our 401(k) offering.
• Bi-annual Hackathons: Make, create, innovate—hack alongside peers twice a year.
• Unlimited Time Off: Recharge when you need—no limits on vacation days.
• Health & Wellness: Support for your overall well-being. We offer Carrot Pro, Wellhub+, Rightway, and OneMedical.
• Parental Leave: Paid leave to welcome new family members.
• Unagi Scooters: Zip to work on us with Unagi scooter benefits provided for free!
• Daily Lunches, Office Snacks, Coffee: Good vibes and great taste—lunch provided daily through DoorDash, unlimited snacks, coffee, tea, Celsius, and more!
• Professional Development & Career Growth: Clear career progression paths and room to grow into leadership, Support for conferences, L&D, and career growth.
• Commuter benefits
• Lunch reimbursement
• Pension with 3% match