Manager of Solutions Consulting

• As Manager, Solution Consulting, you will lead and develop a team of high-performing Solution Specialists and Consultants who act as strategic partners to AEs during pre-sales and Account Managers across post-sale engagements
• Elevating the strategic quality and consistency of solution design
• Ensuring complex customer use cases are shaped correctly from the outset
• Reducing downstream friction that leads to adoption gaps or commercial risk
• Driving measurable time-to-value across mid-market and enterprise accounts
• Embedding a structured, scalable solution methodology across the function
• This is a hands-on leadership role. You will coach, inspect, and refine solution engagements while also stepping into high-impact or complex accounts when required
• 1. Lead & Develop the Function
• Manage and coach a team of Solution Consultants (6 initially)
• Elevate discovery quality, workflow design rigour, and executive communication
• Embed clear standards for solution documentation and engagement handoff
• Build future leadership bench strength within the team
• 1. Elevate Strategic Solution Design
• Ensure ICP definitions, territory models, segmentation logic, and GTM workflows are fully understood before configuration
• Champion structured discovery frameworks aligned to Customer Decision Cycles and Joint Business Plans
• Ensure solutions are scalable, measurable, and commercially aligned
• Prevent misalignment that leads to underutilisation or churn risk
• 1. Protect Revenue & Accelerate Adoption
• Identify solution-driven risk signals early
• Partner with Customer Success leadership to intervene where workflow confusion or solution drift impacts engagement
• Shorten strategic time-to-value through clearer configuration and workflow clarity
• Support expansion opportunities through advanced use case design and team rollouts
• 1. Commercial & Cross-Functional Partnership
• Operate in tight alignment with Accounts Executives, Account Management and Revenue Leadership
• Influence commercial strategy through insight into solution complexity and GTM maturity
• Feed recurring use cases, workflow gaps, and product feedback into Product and RevOps
• Support strategic accounts directly where executive-level solution shaping is required

Benefits

• Generous Annual Leave/ Paid Time Off (PTO)
• A day off for your Birthday!
• Great Maternity and Paternity packages
• Monthly Wellbeing Allowance
• Access to Spill – our slack integrated Wellbeing Service- 3–5 years as an individual contributor in Solution Consulting, Sales Engineering or similar consultative SaaS roles
• Exposure to B2B sales technology, data platforms, or revenue intelligence strongly preferred
• Experience operating in high-growth SaaS environments
• Minimum 2 years managing Solution Consultants, Sales Engineers, or similar technical customer-facing teams
• French or German highly desirable
• You understand how B2B prospecting, segmentation, outbound workflows, and revenue operationsinterconnect. You can connect solution design directly to pipeline generation, retention, and expansion
• You understand how poor implementation creates churn risk and limits expansion
• Fluent English required
• You simplify complexity. You can coach others to diagnose ambiguous customer environments and design practical, scalable frameworks
• You recognise that strong solution design protects revenue
• You are comfortable facilitating discovery and presenting structured recommendations to senior stakeholders
• You thrive in pod-style or overlay models and build strong partnerships with Sales, CS, Product, and Revenue teams
• You are excited by scale-up environments
• Strong GTM & Revenue Acumen
• Commercially minded
• Collaborative Operator
• Builder Mentality
• You are comfortable refining processes, introducing frameworks, and building a best-in-class Solution Consulting discipline
• We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you’re unsure if you meet every requirement, we encourage you to apply!