Manager on Duty - PRN

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Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

South Haven-950 S. Bailey Ave. - Wellness Center

Title

Manager on Duty - PRN

The Manager on Duty (MOD) is responsible to oversee all operations of the Wellness Center to ensure the delivery of friendly, professional, high quality experiences for our membership. This position has a broad range of responsibilities at the Wellness Center.  Employees providing direct patient care must demonstrate competencies specific to the population served.

High school diploma or general education degree (GED) required. 1 year of management experience in a leadership role preferred.

Bachelor’s degree in health, business, or service related field preferred

3 years’ experience in customer service positions preferred

CPR, First Aid, and AED certification required upon completion of orientation period.

Current Shallow Water Lifeguard preferred.

• Excellent customer service attitude and abilities

• Self-motivated, takes initiative

• Well organized and detail oriented

• Proficient with a PC/Windows environment

• Strong interpersonal skills

• Excellent verbal and written communication skills

• Staff Supervision

o Designated person in charge during their shift and will therefore have the responsibility of ensuring all staff members are present.  Will be trained to cover any area of the club as needed.

o Supervise all staff activities to ensure a safe and welcoming environment for members and guests.

o Offer assistance to staff in each area of the club as needed.

o Make regular rounds in the facility to ensure staff is productive, safe and engaged.

• Management

o Liaison between the Wellness Center and the membership in regards to any issues within the Wellness Center.

o MOD must be available to answer member questions.

o Make regular rounds in the facility to ensure all rules and safety guidelines are being followed by members and guests.

o Respond to all emergencies and coordinate care as needed.

o Respond to the daily needs of the club membership.

o Respond to all voicemail/e-mail messages in a timely manner and follow-up effectively.

o Timely completion of required paperwork and follow up as needed.

o Review all maintenance concerns and assign the necessary staff to help resolve the issue in a timely manner.

o Communicate with the Director regarding daily concerns or needs.

o Communicate with all front line staff regarding upcoming promotions, programs and operational changes to ensure that they are able to provide the most current information to assist members.

o Work with all MOD’s to help enhance the member experience during every member visit.

o Attendance with active participation in meetings.

o Communicate with all MOD’s regarding services being offered, changes is policies, promotional materials, attendance/participation, member questions/suggestions, etc.

o Market and promote all fitness programs and services with the goal of enhancing member participation in these events.

o Work with health department when necessary for inspections and compliance issues.

o This list is not all inclusive and all other duties necessary to effectively lead the team are expected.

• Professional Development

o Attend any club sponsored developmental or educational seminars and programs. Continually strive to improve management skills.

Shift

Time Type

Part time

Scheduled Weekly Hours

40

Cost Center

2727 Administration - General (BSH)

Agency Use Policy and Agency Submittal Disclaimer

Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.

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