Manager - Operational Risk Management

Vistas GlobalBanking·Doha, Qatar·Full-time·Ref: RRF-VG-BSO-2026-1046

About the role

We are seeking an experienced Manager – Operational Risk Management to support the development, implementation, and continuous enhancement of the Bank’s operational risk management framework. The role is responsible for identifying, assessing, monitoring, and reporting operational risks across business and support functions, ensuring that risks are effectively controlled and managed within the approved risk appetite and in accordance with applicable regulatory requirements, internal policies, and Islamic banking principles.

What we're looking for

Qualifications & Experience

• Bachelor’s degree in Risk Management, Finance, Banking, Business Administration, Accounting, Economics, or a related discipline.
• Relevant professional qualification in risk management, operational risk, banking, audit, or a related field is an advantage.
• Relevant experience in operational risk management within banking, financial services, or another regulated financial institution.
• Good understanding of operational risk management frameworks, Risk and Control Self-Assessments (RCSA), Key Risk Indicators (KRIs), incident management, risk reporting, and internal controls.
• Experience in developing, implementing, and monitoring operational risk policies, methodologies, and processes.
• Experience in operational risk event and loss management, root-cause analysis, and remediation tracking.
• Exposure to business continuity, operational resilience, outsourcing risk, and third-party risk management is preferred.
• Experience working with Internal Audit, Compliance, Legal, Information Security, and other control functions is preferred.
• Experience in Islamic banking or knowledge of Shariah-compliant banking operations is strongly preferred.
• Knowledge of the Qatar banking regulatory environment and applicable risk management requirements is preferred.
• Experience preparing management reports, risk dashboards, committee papers, and senior management presentations is an advantage.

Skills & Competencies

• Strong analytical, operational risk assessment, and problem-solving skills.
• Strong understanding of operational risk management and internal control principles.
• Good knowledge of RCSA, KRIs, operational risk events, loss management, and risk reporting.
• Strong understanding of risk governance, risk appetite, and control frameworks.
• Excellent communication, presentation, and report-writing skills.
• Strong stakeholder management, influencing, and relationship-building skills.
• Ability to provide effective challenge while maintaining constructive relationships with business and support functions.
• Strong attention to detail and ability to interpret and communicate complex risk information.
• Ability to identify emerging risks, control weaknesses, and areas requiring management attention.
• Strong organizational skills with the ability to manage multiple priorities and meet regulatory and management reporting deadlines.
• Ability to work effectively across business units and control functions.
• High level of integrity, confidentiality, independence, accountability, and professional judgment.
• Proficiency in Microsoft Office and relevant risk management, reporting, and data analysis systems.
• Good understanding of regulatory, compliance, information security, and operational control requirements.
• Strong commitment to maintaining a robust operational risk culture and continuous improvement environment.