Manager - Operations and Service

Job Summary

As an RBI Regulatory Data Preparedness Candidate, you will be responsible for ensuring that our organization complies with the ever-evolving regulatory requirements imposed by the Reserve Bank of India. You will play a critical role in maintaining the accuracy, completeness, and timeliness of regulatory data submissions, as well as proactively identifying and addressing data gaps and discrepancies. Scope to cover Audit Non-Audit Facing aspect.

Responsibilities

• Data Collection and Validation: Collaborate with various departments to collect, validate, and consolidate data required for RBI regulatory submissions.
• Data Integrity: Ensure the accuracy, consistency, and reliability of regulatory data by conducting regular data quality checks and implementing necessary corrective measures.
• Regulatory Reporting: Prepare and submit regulatory reports to RBI in a timely and accurate manner, ensuring compliance with all regulatory requirements.
• Regulatory Updates: Stay current with changes in RBI regulations and guidelines and adapt our data collection and reporting processes accordingly.
• Data Analysis: Conduct periodic analysis of regulatory data to identify trends, anomalies, and potential areas for improvement.
• Audit-Facing Aspects:
  • Frequency of RBI Inspection
  • Data submission with Compliance Team
  • Presentation Deck Submission (Comprises of detailed deck from multiple Dept)
  • CRM, SFDC, C-360, etc. Access readiness for RBI Inspector, Application usage monitoring, App usage etc.
  • Scheduled meeting with RBI Inspection Team on data submitted during inspection.
  • Enquiry/Request/Complaints - Service Request data submission for FY/Monthly
  • Previous year inspection inputs preparation prior RBI Inspection.
  • Inclusion/Exclusion for any data submission.
  • Submission of any data inputs specified department to be finalized. (E.g. Cancelled Loans in accordance with respective IT Team OPS Team.)

Key Decisions / Dimensions

• Prioritizing processes and projects amongst the identified critical areas to be reviewed/ RCA fixes to be put in place
• Displaying leadership qualities as a process owner for managing requirements and discussions with Ops Service, Business IT other stakeholders

Major Challenges

• RBI Circular received
• Data requirement received with Finance Team from RBI Team
• Any other Team received data/input requirement from RBI Team

Required Qualifications and Experience

• Bachelor's degree in finance, economics, or a related field (Master's degree preferred).
• Strong knowledge of RBI regulations, circulars, and guidelines related to data management.
• Excellent analytical, organizational, and problem-solving skills.
• Proficiency in data analysis tools and software.
• Exceptional attention to detail and accuracy.
• Strong communication and interpersonal skills for effective cross-functional collaboration.
• Ability to work under pressure and meet strict deadlines.
• Relevant certifications in compliance and data management are a plus.
• At least 3-5 years of experience in regulatory compliance, data management, or related roles within the banking or financial sector.
• Working knowledge of MS Office applications.
• Good communication skills.
• Should have Project management capabilities.