Manager, Operations

Principle Accountabilities

• Provide leadership in maintaining Samuel policies, values, and operational standards throughout SMB.

• Ensure Safety, Quality, and Productivity remain the highest priorities across all plant activities.

• Foster a strong and engaged team culture by promoting accountability, inclusion, collaboration, and respect in alignment with Samuel's values.

• Establish and maintain a high-performing workforce through effective hiring, onboarding, training, coaching, performance management, and the application of progressive discipline when required.

• Ensure appropriate manpower levels are maintained to support customer demand, production schedules, and equipment capacity requirements.

• Ensure Supervisors are effectively utilizing resources, equipment, and personnel to achieve safe, efficient, and cost-effective operations.

• Monitor inventory levels of plant and office supplies, reviewing usage and pricing regularly to ensure cost-effective purchasing and uninterrupted operations.

• Conduct regular plant and safety meetings, maintaining open communication with plant staff and supervisors to support safe and efficient operations.

• Ensure compliance with all applicable quality standards, environmental management system requirements, health and safety regulations, and company policies.

• Report operational performance indicators and key plant metrics to the Director of Operations.

• Lead capital projects required to maintain or improve plant operations, from capital request initiation through project completion.

• Collaborate across departments and foster a culture of open communication, teamwork, and continuous improvement.

• Responsible for achieving operational cost, productivity, and throughput targets.

• Maintain and improve customer quality satisfaction in partnership with the SMB Quality Department.

• Continuously identify, support, and drive opportunities for process, performance, and operational improvement.

• Perform all other related duties as assigned.

Core Responsibilities

• Ensure adherence to safety policies and actively promote safe work practices at all times.

• Maintain high standards of housekeeping in accordance with 5S principles.

• Support continuous improvement initiatives that enhance safety, quality, delivery, productivity, and cost performance.

• Conduct all work in a manner consistent with Samuel's values, policies, and operational standards.

Education, Experience & Skills

• Post-secondary diploma or degree in Mechanical Engineering, Industrial Engineering, or a related discipline preferred.

• Minimum 6-8 years of progressive manufacturing operations leadership experience.

• Automotive manufacturing experience preferred.

• Demonstrated success in leadership, workforce development, employee engagement, and team performance management.

• Strong understanding of manufacturing operations, production planning, quality systems, and cost management.

• Working knowledge of 5S, Lean Manufacturing, Continuous Improvement methodologies, and Six Sigma principles is considered an asset.

Location and Reporting Relationship

• The incumbent reports directly to the Director of Operations, Automotive.

• This position is located at Samuel Metal Blanking in Brantford, Ontario.