Manager Operations

Key Responsibilities

• Manage the complete admissions process, from initial enquiry to student enrolment.
• Engage with prospective students and parents, providing timely information and guidance.
• Monitor admission targets, application processing and conversion rates.
• Review applications, coordinate interviews, and verify supporting documents.
• Organize school tours, admission campaigns, outreach programmes and promotional events.
• Build and maintain relationships with community organizations and key stakeholders.
• Coordinate with school teams to ensure a smooth and efficient admissions process.
• Maintain accurate admissions records, databases and reports.
• Support institutional branding, promotional activities and public relations.
• Handle stakeholder and media enquiries professionally.
• Monitor admissions performance and student/parent feedback to improve the admission experience.
• Support day-to-day operational activities and facility coordination as required.

Required Skills

• Strong verbal and written communication skills.
• Experience in admissions management and student enrolment.
• Excellent interpersonal and stakeholder relationship management skills.
• Good organizational, planning and event management abilities.
• Proficiency in data management, reporting and CRM systems.
• Knowledge of marketing, outreach and public relations activities.
• Strong problem-solving and decision-making skills.
• Ability to manage multiple priorities and achieve admission targets.

Eligibility Criteria

• Any UG/PG qualification.
• Minimum 5 years of relevant professional experience.
• Candidates with experience in school admissions, educational institutions, community engagement, or institutional outreach will be preferred.

Work Location: In person