Manager, Outbound Business Development

Senior Business Development Manager – Outbound

Lead the Outbound Growth Engine at ShiftCare

Are you a high-performing B2B sales professional who thrives on creating opportunities from the ground up? ShiftCare is looking for an experienced Senior Business Development Manager – Outbound to take ownership of our outbound growth across the ANZ market.

ShiftCare is a fast-growing homecare software provider transforming how care businesses manage their operations, teams, and clients. As we continue to scale, we’re looking for a strategic and commercially driven sales professional who can build pipeline, engage decision-makers, and convert outbound opportunities into revenue.

The Opportunity

As Senior BDM – Outbound, you will play a critical role in driving ShiftCare’s new business growth. You will own the outbound sales cycle — from identifying and prospecting high-value accounts through to qualification, discovery, product demonstrations, negotiation, and close.

This is a hands-on role for someone who knows how to create demand, build relationships with senior decision-makers, and consistently deliver against ambitious revenue targets.

You’ll also work closely with Marketing, Account Executives, and other commercial teams to develop and execute targeted outbound campaigns and continuously improve our sales approach.

What You'll Do

• Own Outbound Growth: Develop and execute strategic outbound sales plans across the ANZ market to generate new business opportunities.
• Prospect Strategically: Identify high-potential accounts, build target lists, and engage key decision-makers through phone, email, LinkedIn, and other outbound channels.
• Build & Manage Pipeline: Take ownership of your pipeline from initial prospecting through qualification, opportunity development, negotiation, and close.
• Drive Revenue: Consistently achieve and exceed monthly, quarterly, and annual sales targets.
• Lead Discovery & Demos: Conduct high-quality discovery conversations and product demonstrations tailored to prospect needs and business challenges.
• Close New Business: Own commercial conversations, overcome objections, negotiate effectively, and convert qualified opportunities into customers.
• Develop Account Strategies: Research and develop account-specific strategies to engage multiple stakeholders and uncover new opportunities.
• Partner with Marketing: Collaborate with Marketing on targeted outbound campaigns, messaging, events, and demand-generation initiatives.
• Maintain Pipeline Discipline: Keep CRM activity, forecasting, opportunity stages, and pipeline data accurate and up to date.
• Share Market Insights: Provide feedback on customer needs, competitive activity, objections, and market trends to help strengthen ShiftCare’s go-to-market strategy.
• Lead by Example: Bring a high-performance mindset to the wider sales team and contribute to continuously improving outbound sales processes and best practices.

What We're Looking For

• Proven Sales Performer: 5+ years of experience in B2B outbound sales, business development, or a similar revenue-generating role, with a strong track record of achieving targets.
• Outbound Specialist: Demonstrated success generating pipeline through proactive outbound prospecting rather than relying solely on inbound leads.
• Full-Cycle Sales Experience: Experience managing opportunities from initial outreach through to negotiation and close.
• SaaS Experience: Strong background in SaaS, technology, or B2B product-led businesses.
• Commercially Driven: Comfortable engaging business owners, senior leaders, and decision-makers and communicating clear commercial value.
• Strategic Prospecting: Able to identify high-value accounts, prioritise opportunities, and develop effective account and outreach strategies.
• Pipeline Focused: Strong understanding of pipeline management, sales forecasting, CRM discipline, and conversion metrics.
• Exceptional Communicator: Confident, persuasive, and consultative across phone, email, video calls, and written communication.
• Resilient & Tenacious: Comfortable with rejection, able to overcome objections, and motivated by challenging sales targets.
• Self-Motivated: Highly proactive, organised, and capable of operating independently while collaborating effectively with a broader sales team.
• Data-Driven: Uses sales activity, conversion data, and performance metrics to continuously improve results.

Why ShiftCare?

Join a high-growth SaaS business where your work has a direct impact on our commercial success. You’ll have the opportunity to take ownership of a significant outbound function, work with an ambitious sales team, and help shape how ShiftCare continues to grow across ANZ.

If you’re a commercially minded outbound sales leader who loves building pipeline, winning new business, and turning conversations into revenue, we’d love to hear from you.

Please note: To apply for this role, you must be based in Australia and have full Australian work rights.