Manager, Parking

The Parking Manager will provide direct supervision of parking staff. Functions as advisor to unit and administration and sets goals and objectives for team members. Analyzes and resolves problems through drawing from prior experiences. Interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Supervise, train, and aid in the hiring of parking leads and parking attendants. Define seasonal budget and adjust staff for daily needs.

Job Title: Parking Manager
Department: Parking
Status: Seasonal FT
Reporting To: Director of Parking & Transportation

Key Responsibilities:

• Provides leadership and management to the Parking Attendant staff with on-site presence
• Manages employee scheduling, work assignments, communication, and personnel development
• Evaluates employees performance, gives regular feedback, and conducts annual performance reviews
• Monitors work activities to ensure compliance with policies and procedures.
• Makes recommendations for changes and improvements to existing standards, policies and procedures
• Oversees budget
• Lead the development of new programs, policies and other special assignments related to the event parking operations as needed.
• Manages the program and operations for Powder Mountain parking and satellite parking locations
• Design educational staff training modules that include detailed job orientation at the start of employment as well as through regular staff meetings and ongoing training to ensure regulatory compliance
• Collects daily parking data and statistics to improve overall resort parking experience
• Manages the enforcement of parking payment violations and communicates appeals professionally
• Maintains parking permit database

Requirements and/or Qualifications:

• Strong leadership and management skills
• Ability to organize processes and people
• Must be able to work independently, make decisions and problem solve
• Ability to work effectively in a fast-paced environment and foster a teamwork atmosphere.
• Ability to maintain current, accurate documentation and comply with all Federal, State and local regulations, Powder Mountain policies and procedures, and relevant industry standards.
• Knowledge, skill and competency in working with diverse populations
• Ability to respond appropriately and in a timely manner to emergencies and crisis situations
• Skilled at providing workshops, training, and outreach programs
• Proficiency with computer software, especially Google platform.
• Flexibility to work days or nights as operations needs dictates
• 3-5 years' experience overseeing vehicle flow and parking attendance.
• Experience with event parking or large parking operations
• College degree - preferred
• 21 years or older
• Diploma or GED Required

Physical Requirements:

• Full range of body movements
• Reach, push, pull, lift, and carry objects that may be heavy (30+ pounds)
• Prolonged periods of standing, walking, bending, and twisting
• Walk on even/uneven/slippery terrain
• Climb/descend stairs
• Manual dexterity to operate manual tools and power equipment on a constant basis
• Safely handle hazardous materials

Working Environment:

Work is performed primarily outside and is exposed to extreme temperatures, sun and wind, inclement weather (rain, snow, ice) and high altitudes (9,000ft+). Team Members can be exposed to engine noise and exhaust. Team Members will be working around moving machines/equipment. Parking lot surfaces are compacted snow/ice and can become slippery.

Company Background

Powder is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. We are striving to be the premier place of being and doing, a destination that fuses outdoor recreation with a cultural and hospitality program that connects visitors with a deeper sense of self and purpose. Our core values come to life in a unique and natural setting of unparalleled beauty.

Together we are one team, not an "us vs. them" mentality. We are focused on being a progressive employer with pay equity, inclusion, while building diverse teams