Manager, Partnership (WPD) [Temp - 1 Year]

What The Role Is The temp will support Programmes Implementation and Management team in the following areas:

What You Will Be Working On

• Liaise with programme partners on survey returns and analyse survey results
• Perform comprehensive checks on programme enrolments and liaise with programme partners to facilitate programme data dissemination
• Verify and validate claims documentation submitted by programme partners to ensure compliance
• Check for multiple programme enrolments by the same client to prevent double funding
• Check for blacklisted individuals to prevent programme enrolment
• Respond to appeals and feedback by jobseekers incorporating AI tools such as Pair and SmartCompose
• Run Robotic Process Automation bots and other automation tools
• Create jobseeker profiles in the system
• Conduct evidence checks on claims by programme partners
• Engage jobseekers at career events to verify programme eligibility and book coaching appointment
• Prepare and present reports and updates to Management

What We Are Looking For

• Proficient in using AI tools such as Pair and SmartCompose

• Proficient in using automation tools such as Plumber to manage workflows

• Proficient in using Microsoft Excel to manage data

• Effective communication skills – able to interact with internal and external stakeholders including jobseekers and programme partners

• Experience with data visualisation or RPA skills is an advantage

• Detail-oriented

• Able to work independently, yet collaboratively with internal and external stakeholders

  Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.