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Manager - Policy & Process Excellence

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Onsite

Manager - Policy & Process Excellence

Orenda Financial Services Pvt. Ltd.

Manager - Policy & Process Excellence

Skills

GitCompliance

4 days ago

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Important information


Contract type:

Permanent

Salary:

₹1,000,000 – ₹2,000,000 / year

Location:

Ahmedabad, Gujarat, India

Work mode:

Onsite

Published on:

21 October 2026

What they need


  • Draft, implement, and maintain company policies, SOPs, and process manuals.
  • Document and update bank/NBFC-wise loan processes and documentation requirements.
  • Define clear workflows and handoffs between Sales, Operations, and Credit teams.
  • Develop and maintain sales incentive and channel partner payout policies.
  • Translate lender credit norms into structured rules and software parameters.
  • Coordinate with the Tech team for software updates, feature rollouts, and UAT.
  • Conduct process audits and compliance checks to ensure policy adherence.
  • Train employees on policies, SOPs, and process changes.
  • Ensure policies are updated in line with RBI guidelines and lender requirements.
  • Maintain the SOP library, version control, and approval records.
  • Identify process gaps and drive improvements across departments.
  • Coordinate with department heads and the MD to implement process changes.

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