Manager, Process Engineering

Location: Montréal, QC, CA

Job Requisition Id: 203030

Business Function: Engineering

Primary City: Montréal

Other Location(s):

Province: Quebec

Employment Type: Full-Time

Employment Status: Permanent

Language Requirement: Bilingual Imperative (CBCC)

Employee Class and Level: CPMGA02

Number of Vacancies 1

Job Closing Date (YYYY-MM-DD): 2026-11-07

Job Description

The Manager, Process Engineering leads a team of process analysts and engineers, develops improvement plans and strategies for key processes and work centers in their area of accountability, driving the national standardization of both procedure and product flow at Canada Post.

Job Responsibilities

Below are the main job requirements and responsibilities for the Manager, Process Engineering.

• Manages the local process engineering team and the assignment of resources to support initiatives and ensures correct application of methodology (lean, process management, six sigma and change management) to drive standardization and performance improvement of Value Streams and processes.
• Leads engineering initiatives that drive lead time reduction, productivity improvement, equipment utilization, effectiveness and output quality, sortation accuracy, proper product flow, space optimization as well as improve health and safety. Ensures positive internal and external customer experience by focusing on change management and stakeholder management in all projects.
• Provides business analytics on capacity, resource utilization (space, equipment, staff, and network), performance impacts and gap analysis to enable fact-based decision-making for investment and improvement projects.
• Builds a high-performance team through performance management, career development, coaching and team building activities.
• Implements national or regional projects, corporate or operational, committed to in the Corporate Plan or the annual Operating Plan associated to their value stream or core process.
• Sets Required-to-Operate (RTO) work center staff levels, 24-hour operating strategy and machine run-schedules to ensure that the national operational strategies are met each day for each product line from induct to delivery.

Job Responsibilities (continued)

• Operates as the functional authority for National Engineering on all assigned processes and serves as the key decision maker for changes as recommended or requested by local Operations.
• Guarantees that all approved and chartered Engineering projects are managed in accordance with the Engineering Design Process (EDP) and Sciforma meet the weekly governance requirements.
• Assigns and guides process engineers to learn and act as subject matter experts (SME) for the key processes assigned to them and coordinates local improvement planning sessions with Operations.
• Ensures engineers and local front-line staff are using approved audit checklists, as defined by the Standard Operating Procedures (SOP), and that corrective action plans are put in place to address any non-compliance issues as identified in the audit results.
• Performs other related responsibilities. Presents to the Joint Health and Safety; evaluates proposals, suggestions and ideas from front line leaders and employees which may improve work tasks or processes.

Qualifications

Education

• Completed Undergraduate Degree in Engineering, preferably in Industrial, Management or Process Engineering.
• Professional Engineering (PEng) Designation required (or to be completed in 1 year of hiring).
• A Lean Six Sigma- Green Belt designation is required (Black Belt preferred).

Experience

• 3 to 5 years of relevant functional experience.
• 2 or more years’ experience in a supervisory capacity.
• Experience working in a unionized environment is consider an asset.
• Experience managing unionized employees (preferred).

Other Candidate Requirements

• Demonstrated team leader, able to motivate and influence others.
• Strong Project Management skills, with the ability to successfully manage resources and prioritize tasks, timelines, and deliverables.
• Adept at working with internal and external customers, balancing competing needs, interests and requirements.
• Strong communication and stakeholder management skills using various media channels.
• Lead the team to support initiatives to meet key business KPIs.
• Logistics industry experience (preferred).
• Availability to travel up to 40% (may be required).
• Proven record and interest in self-development and team-development is considered an asset.

Other Information

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.

All qualified candidates will be considered however preference will be given to Indigenous People (First Nations, Metis or Inuit) or Persons with disabilities. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.

Accessibility

Canada Post is committed to fostering an equitable, respectful, and caring workplace where everyone is welcome and has equal opportunity, where diversity is valued and celebrated and where we work together to remove barriers and promote accessibility. If you are contacted regarding a job opportunity, please advise if you require an accommodation. All information received in relation to accommodation will be kept confidential.

Employment Equity

Canada Post is committed to creating a safe workplace that embraces and celebrates everyone. We are committed to employment equity and encourage applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women.

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

Information on our Equity, diversity & inclusion national strategy and our Indigenous reconciliation strategy can be found at the following links:

Equity, diversity and inclusion

Indigenous reconciliation strategy

Conflict of interest

A conflict of interest is when an employee’s interests (personal, financial or business) or relationships (family or close personal relationships) interfere, or appear to interfere, with the interests of Canada Post. To know if a conflict exists, please refer to the Canada Post's code of conduct.

Safety Sensitive positions

This position may be considered a Safety Sensitive position. For additional information please refer to Canada Post's substance use policy.

Job Segment: Process Engineer, Engineering Manager, Project Manager, Performance Management, Engineer, Engineering, Human Resources, Technology