Manager, Product Management – Managed Security & Network

Company Brief

SPTel is a Singapore-based enterprise telecommunications provider, now fully owned by Seraya Partners (via Seraya AQX). SPTel delivers software-defined, end-to-end digital connectivity powered by nationwide fibre infrastructure, enabling enterprises to provision and manage network services on demand. Our network is known for reliability and diversity because our unique fibre pathways combine leased SP Group infrastructure with owned fibre pipes laid alongside the power network cables. Our network structure also ensures your data takes the shortest possible route for optimal performance.

Job Brief:

We are looking for an experienced Product Manager with knowledge in enterprise managed security & Network services. You will join a dynamic and fast-paced environment and work with cross-functional teams to identify and develop new growth engines through introduction of new services that deliver the company’s vision and strategy.

Responsibilities:

• Manage Product Development Life Cycle for Managed Security & Network Services including Managed WAN/LAN, WIFI & Firewall, starting from conceptualisation, product modelling, planning, development and launch.

• Responsible for Product Business case, Budget and P&L

• Gain deep understanding of customer experience, identify and fill product gaps and generate new product and services ideas that grow market share, improve customer experience and drive growth

• Create buy-in for the product vision both internally and with key external partners

• Develop product pricing, differentiation and positioning for Go-To-Market strategies.

• Translate product strategy into detailed requirements and prototypes

• Scope and prioritize activities based on business and customer impact

• Work closely with IT and engineering teams and internal support team (marketing, operation and billing) to deliver with quick time-to-market and optimal resources

• Drive product launches including working with sales and marketing team, executives, and other product management team members

• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed

• Act as a product evangelist to build awareness and understanding

• Represent the company by visiting customers to solicit feedback on company products and services

Role Requirements:

• Proven work experience in product management/ development.

• Proven track record of managing all aspects of a successful product throughout its lifecycle

• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management

• Solid commercial background back with strong technical interest/knowledge

• Skilled at working effectively with cross functional teams in a matrix organization

• Excellent written and verbal communication skills

• Experience with Managed Security & network Services