Manager, Production Support

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

Reporting to the Sr Manager, Production, this role will provide effective leadership and front line management to the Monitoring, Decontamination and Shipping (MD&S) team.

As the Manager, Product Support, you will foster a safe environment for the team working in a class 1B nuclear facility. This role is responsible for setting and planning the priorities for the M&DS teams within the manufacturing operation function in a nuclear facility, to meet and exceed business unit objectives.

Key Responsibilities

• Provide management oversight to a team to support the execution of daily production plan.
• Management responsibilities will include: coaching, performance management, selection and training of team members.
• Ensure that quality production standards are followed and maintained while monitoring production, inventory, safety, and maintenance programs.
• Ensure that employees adhere to all safety regulations, policies and procedures.
• Ensure effective utilization of transport packages.
• Motivate and mentor team to drive team performance.
• Create environment of integrity, authenticity, trust, collaboration, straight-talk, and respect.
• Accountability for business outcomes as related to cost of sales, expenses, and capital budgeting.
• Generate opportunities to enhance the standard of quality, safety, and excellence.
• Design simplicity, timeliness, quality, and cost optimization into all customer requirements/deliveries.
• Collaborate and integrate with other internal and external stakeholders.

Qualifications

• Preferably a Bachelor’s degree in a Science discipline
• A minimum of six years prior supervisory experience in a production-manufacturing environment

Skills and Competencies

• Excellent time management skills and the ability to handle multiple tasks without losing focus on priorities.
• Demonstrated strong leadership skills and experience in change management.
• Understands union culture and experienced working with a unionized environment. Cultural sensitivity is also required.
• Excellent verbal and written skills.
• This position may require occasional shift work on weekends, includes working in a combination of office and industrial environments.
• A knowledge and understanding of nuclear facility and operation is an asset.
• Lean Sigma certification will be considered an asset.

Training Required:

Must complete all required training and certification as a Nuclear Energy Worker

Sotera Health goes to market through its three best-in-class businesses – Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries.