Manager - Program Development

Designation: Manager - Program Development

Office Location: Abu Dhabi (DOF Office)

Position description: Oversee the end-to-end processes for employee training and development within the department by strategically planning and gathering training needs, developing impactful training materials (including e-learning), and ensuring effective implementation and evaluation of courses. Drive a culture of continuous learning and skill enhancement aligned with the department’s strategic objectives.

Primary Responsibilities:

• Plan and gather training and development needs: Lead the identification and prioritization of training needs across organizational units to deliver specialized courses and professional programs that align with the department’s goals and build a highly capable workforce.
• Strategically prepare and oversee the execution of internal training plans to address behavioral and technical competency gaps, ensuring employees are equipped to excel in their roles.
• Develop and manage the budget required to effectively implement training and development plans, ensuring alignment with organizational priorities.
• Build strategic partnerships with local and international professional bodies and institutions, formalizing collaboration through agreements to meet current and future training needs.
• Conduct and oversee research and studies aimed at enhancing training efficiency and aligning initiatives with the department's behavioral competency framework.
• Facilitate coordination between organizational units to accurately identify and address their specific training requirements.
• Strengthen collaboration with professional institutions, such as the Abu Dhabi School of Government, to provide relevant training and qualification programs when necessary.
• Prepare and review periodic reports on training and development activities to track progress and inform decision-making.
• Design training and development materials (including e-learning): Develop and oversee the creation of training programs tailored to meet organizational needs in partnership with accredited training institutions.
• Evaluate and refine educational materials to ensure alignment with expected learning outcomes and organizational objectives.
• Establish and manage a centralized library and electronic platform for efficient delivery and tracking of internal training plans.
• Conduct and evaluate training courses: Drive the implementation of training plans by organizing internal training programs and coordinating partnerships with professional bodies to ensure effective course delivery.
• Oversee the evaluation of training programs, both internal and external, ensuring continuous improvement based on performance metrics and feedback.
• Strategically design and deliver induction programs to onboard and prepare new employees for success.
• Implement quality assurance and governance mechanisms for training programs, including vendor performance monitoring and the development of reports and dashboards.
• Ensure seamless implementation of training-related software and enhance user engagement through regular reporting and targeted communication.
• Ensure the continuous update of policies and the creation of procedures for all key training and development processes.
• Provide strategic support to the line manager and undertake any additional responsibilities as required.