Manager, Project Management Group

Job Details

Primary Role The Manager, Project Management Group (US) at Myonex is responsible for leading, managing, and developing the US Project Management team in support of Myonex’s full portfolio of integrated clinical trial services and solutions. This role ensures the successful execution of client projects by providing strategic leadership, operational oversight, and cross-functional collaboration across all service lines. The Manager, PM Group (US) partners closely with global counterparts and cross-functional leadership teams to support global initiatives, operational excellence, and continuous improvement. This position is responsible for building and maintaining strong client relationships, supporting business growth, and directly managing the Project Management team, including Senior Project Managers, Project Managers, Coordinators, and other roles as the business evolves.

The role serves as a key liaison between all service lines and other functional areas to ensure projects are delivered on time, within budget, and in compliance with applicable regulatory requirements, quality standards, and Myonex Standard Operating Procedures (SOPs). The Manager proactively identifies and resolves risks while ensuring a consistent, high-quality client experience across all service offerings.

This is a hybrid role with a requirement to be onsite two (2) - three (3) days a week at Myonex Headquarters in Horsham, PA.

Duties

• Hire, develop, mentor, manage, and lead a team of Senior Project Managers, Project Managers, and Coordinators to support the needs of the business and deliver exceptional client service.
• Oversee all activities of the US Project Management team supporting Myonex's Packaging & Distribution, CTRx Solutions, Ancillary Supplies, and Drug Sourcing service lines.
• Build, maintain, and strengthen client relationships by serving as a trusted strategic partner and ensuring a high level of client satisfaction.
• Drive the growth and adoption of Myonex's full portfolio of clinical trial services by partnering with Business Development and operational teams.
• Collaborate with global counterparts to harmonize processes, share best practices, and implement standardized project management methodologies.
• Develop, monitor, and report departmental Key Performance Indicators (KPIs) to measure operational performance, client satisfaction, quality, and financial success.
• Take accountability for the successful execution, growth, and timely delivery of project management services supporting all Myonex service lines.
• Develop and maintain departmental procedures, staff training plans, and professional development programs to build a high-performing team.
• Ensure services are accurately billed and invoiced in a timely manner.
• Manage the US departmental budget and strategic client accounts, identifying opportunities for operational efficiencies and revenue growth.
• Ensure forecasting data for existing clients is communicated to the Global Program Manager and support resource planning for the US Project Management team.
• Partner with Packaging & Distribution, CTRx Solutions, Ancillary Supplies, Drug Sourcing, Operations, Quality, Procurement, Finance, Clinical Trial Supply, and other internal departments to ensure activities meet client expectations, regulatory requirements, industry quality standards, and Myonex SOPs.
• Serve as the primary escalation point for internal teams and external clients, providing timely resolution to complex project and operational issues.
• Support proposals, client presentations, and strategic initiatives in partnership with Business Development to expand existing business and secure new opportunities.
• Attend industry conferences, client meetings, and networking events to strengthen existing relationships, promote Myonex's capabilities, and support business development efforts.
• Champion a culture of continuous improvement by identifying opportunities to enhance processes, increase efficiency, and improve the client experience.
• Consistently demonstrate and promote the Myonex Core Values: Be a Great Team Player, Be Client Focused, Learn & Grow and Find a Way
• Perform other duties as assigned by management.

Education & Experience:

• Bachelor's degree in a scientific discipline, business, or a related field, or an equivalent combination of education and relevant experience.
• Minimum of five (5) years of experience within the pharmaceutical, biotechnology, or pharmaceutical services industry; experience with a Contract Research Organization (CRO), Contract Development and Manufacturing Organization (CDMO), or Contract Service Organization (CSO) is preferred.
• Experience managing clinical trial supply projects, including Packaging & Distribution, Ancillary Supplies, Drug Sourcing, or related clinical trial support services preferred.
• Previous experience leading and developing project management teams is strongly preferred.
• Experience supporting global clinical trial programs and working with cross-functional teams is highly desirable.

Skills & Qualifications:

• Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Strong leadership, coaching, and team development skills with the ability to inspire and influence cross-functional teams.
• Excellent organizational, analytical, problem-solving, and decision-making abilities.
• Proven ability to manage multiple priorities, projects, and deadlines in a fast-paced environment.
• Exceptional written, verbal, presentation, and interpersonal communication skills.
• Demonstrated emotional intelligence and the ability to build collaborative relationships across all levels of the organization.
• Strong financial acumen with experience managing budgets, forecasting resources, developing pricing strategies, and supporting commercial decision-making.
• Knowledge of Good Clinical Practice (GCP), Good Manufacturing Practice (GMP), FDA, EMA, ICH, and other applicable regulatory requirements related to clinical trial supply services is preferred.

Myonex is committed to ensuring equal opportunity in all aspects of employment. We do not discriminate against anyone on the basis of race, religion/creed, color, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, military status, disability or perceived disability, use of a guide or disability support animal, or membership in any other protected class as defined by applicable laws and regulations. If an employee or applicant feels they have not received equal or fair treatment, we encourage them to contact Human Resources.