Manager, Projects

What this job involves: As a PM/PMO within our Project & Development Services team, you'll play a dual role combining strategic portfolio oversight with hands-on project leadership. Your primary focus will be building and maintaining governance frameworks that drive consistency, quality, and efficiency across our North American commercial portfolio. You'll establish standardized methodologies, create tools that elevate our delivery standards, and track the metrics that matter. At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and this role is central to that mission. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll be at the heart of fostering that connectivity across teams and disciplines.

What your day-to-day will look like:

• Implement and maintain project management methodologies and best practices across all assigned projects
• Develop and manage project governance frameworks that guide delivery approaches and decision-making
• Create standardized project documentation templates and tools that streamline execution
• Track key performance indicators (KPIs) and analyze metrics to measure success and drive improvement
• Conduct project health checks and audits to ensure compliance with established standards
• Facilitate knowledge sharing sessions and provide mentorship to junior project team members
• Support resource allocation and capacity planning across the project portfolio
• Maintain the project management information system (PMIS) and prepare portfolio-level reports for leadership.

Required qualifications:

• 5+ years of experience in commercial construction or project management with proven delivery success
• Strong knowledge of construction methodologies, building codes, and regulatory compliance requirements
• Proficiency with project management software and MS Office Suite
• Excellent analytical, problem-solving, and organizational skills with ability to manage multiple priorities
• Strong communication and presentation abilities with experience building client relationships

Preferred qualifications:

• Bachelor's degree in Construction Management, Engineering, Architecture, or related field
• Professional certification such as PMP, LEED, or equivalent industry credential
• Experience developing PMO frameworks and standardized processes across a portfolio
• Familiarity with change management principles and process improvement initiatives
• Contract negotiation and vendor management experience
• Exposure to international projects or multi-regional portfolio management