Manager - Quality & Testing

Job Summary

We are looking for an experienced Manager Quality Testing to lead the Quality and Testing function and ensure that all products meet defined quality standards, customer requirements, and applicable industry standards.

Employment Type: Full-Time

Location: Faridabad

Responsibilities

• Lead and manage the Quality Testing function, team, and processes.
• Establish and maintain quality standards, procedures, inspection plans, and testing protocols.
• Ensure incoming, in-process, and final inspection of products and components.
• Lead performance and testing of pumps as per approved specifications and customer requirements.
• Ensure compliance with applicable ISO, BIS, industry, and customer quality standards.
• Monitor quality performance and drive corrective and preventive actions (CAPA).
• Analyse quality issues, identify root causes, and implement permanent solutions.
• Manage customer complaints, quality issues, and resolution within defined timelines.
• Coordinate with Production, Engineering, Procurement, Service, and other departments for quality improvement.
• Develop and monitor quality KPIs, inspection reports, test reports, and MIS.
• Conduct internal quality audits and support external/customer audits.
• Drive continuous improvement, defect reduction, and process standardisation.
• Ensure proper calibration and maintenance of testing and measuring equipment.
• Develop and train the Quality Testing team on quality standards, procedures, and testing practices.

Qualifications

• Degree/Diploma in Mechanical Engineering or related discipline.
• 10 15 years of relevant experience in Quality Testing, preferably in the Pump / Industrial Engineering / Manufacturing industry.
• Strong knowledge of pump testing, inspection, measurement, and quality control processes.
• Knowledge of ISO 9001 and quality management systems.
• Strong problem-solving and root-cause analysis skills.
• Experience in handling customer complaints, audits, CAPA, and quality documentation.
• Strong leadership, team management, communication, and decision-making skills.
• Proficiency in MS Office and quality reporting/MIS.

Key Performance Indicators

• Product quality and rejection rate
• Pump testing compliance and accuracy
• Customer complaints and resolution time
• CAPA closure and effectiveness
• Internal and external audit performance
• Defect reduction and continuous improvement
• Calibration and testing equipment compliance
• Quality reporting and documentation accuracy

Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.