Manager, Quality Assurance

Duties & Responsibilities

• Develop and maintain QA testing procedures, sampling methodology and testing criteria for branch activities.
• Determine appropriate sample sizes and selection methodology based on risk, transaction volume, customer risk and historical findings.
• Ensure testing is performed consistently across branches and is supported by sufficient evidence.
• Consolidate report and Analyze QA findings to identify root causes, recurring weaknesses and systemic control gaps across branches. Identify whether issues arise from People, Process, System or Governance/Control Environment.
• Provide Recommend preventive measures and escalate significant systemic issues to the relevant risk owner
• Utilize available branch transaction and operational data to identify unusual trends, anomalies and potential control weaknesses for targeted QA review.
• Develop and improve QA monitoring indicators based on findings and risk trends.
• Perform assigned tasks within the Compliance function accurately and within the required timeline.

Requirement Competencies

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply : [email protected]

Phone : 087 666 870

Head Office Address : Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

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