Manager - Quality

Job Title: Quality And Accreditation ManagerJob Grade: MDepartment: Quality And AccreditationReporting to: Group Medical DirectorLocation: Unit
FocusIndicators

Operations

• Quality manger is responsible for all the documentation required for NABL Accreditation Programme.
• Responsible for conducting internal audits and maintaining the records of the same.
• Responsible for Amendments made in the Quality documents.
• Giving advice and support on a range of quality issues as required.
• Communicating and ensuring that the QA plans are understood and operated by all staff.
• Root cause analysis and CAPA of an Error in pre-analysis, analysis and post analytical stages
• Preparation of Manuals and SOPs
• Coordinator between Human resource, Stores, Purchase, Sample collection and laboratory services.
• Coordinate with management with any requirements pertaining to laboratory Operations.
• Ensure quality control policies are implemented with regular meetings and follow up whenever required.
• Responsible for timely dispatch of reports to the respective areas.
• Act as a deputy for Lab Director.

Any other portfolio that may be entrusted by the management from time to time.

Educational Qualifications:
BHM | MHM
Work Experience

• Good communication, customer focused and critical thinking
• Situational awareness and problem solving
• Able to cope with the physical demands of the job

Expected Deliverables

• Time Management
• Documentation and Record keeping
• Preventive maintenance of equipment and zero breakdown issues
• Customer satisfaction and zero escalations