Manager Quality

Job highlights

• 5-10 years experience in quality management with strong knowledge of quality frameworks and tools
• Develop and implement quality plans, conduct audits, coach team members, collaborate cross-functionally, analyze quality data, ensure compliance

We are looking for a highly skilled and experienced Manager Quality to join our team in Bengaluru. The ideal candidate will have 5-10 years of experience in quality management, preferably in an international setting.

Roles and Responsibility

• Develop and implement comprehensive quality plans to ensure high standards of service delivery.
• Conduct regular audits and assessments to identify areas for improvement and provide coaching and feedback to team members to enhance their skills and performance.
• Collaborate with cross-functional teams to resolve complex issues and improve overall process efficiency.
• Analyze data and metrics to measure the effectiveness of quality initiatives and make recommendations for continuous improvement.
• Ensure compliance with industry regulations and company policies.

Job Requirements

• Proven experience in quality management, preferably in an international setting.
• Strong knowledge of quality frameworks and methodologies.
• Excellent communication and interpersonal skills.
• Ability to analyze data and metrics to inform quality decisions.
• Experience with quality management tools and software.
• Strong problem-solving and analytical skills.