Manager Quality

• Location: Hybrid | Tulsa, OK

• Facility: Ascension St. John's Medical Center

• Department: Total Quality Management

• Schedule: Full-Time | Days 8am-5pm

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options

• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance

• Time to recharge: pro-rated paid time off (PTO) and holidays

• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning

• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

• Family support: parental leave, adoption assistance and family benefits

• Other benefits: optional legal and pet insurance, transportation savings and more

• Lead and mentor a high-performing team of 3 to 5 quality professionals, cultivating a collaborative environment while establishing clear performance goals to drive individual career growth and overall team success.

• Drive health system performance in value-based care contracts by designing and executing strategic quality initiatives that directly elevate patient outcomes and maximize shared savings across ACO, Medicare Advantage and commercial arrangements.

• Streamline systemwide care gap closure and medical record workflows by collaborating cross-functionally with clinical operations, care management and IT to optimize patient outreach, ensure audit readiness and remove barriers to timely care.

• Transform complex payer data feeds into actionable intelligence for clinical leaders and providers, translating quality metrics into clear insights that support real-time decision-making and continuous care improvement.

• Serve as the primary liaison between health system leaders and external payer partners to align strategic priorities, facilitate accurate performance reporting and deliver ongoing provider education on quality documentation best practices.

Licensure / Certification / Registration

• Required Credential(s):
  • None Required.
• Preferred Credential(s):
  • Quality Professional.
  • Risk Management.

Education

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. 3 years of leadership or management experience preferred.

Additional Preferences:

• 5 or more years of progressive healthcare experience in quality management, population health or value-based care, including at least 1 to 2 years in a leadership or supervisory capacity.
• Demonstrated expertise in key quality frameworks and clinical measures, such as HEDIS, Stars, eCQMs or MIPS.
• Bachelor's degree in healthcare administration, public health or a related field.

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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