Manager Quality - Pre-Dispatch

Responsibilities

• Managing inspection and testing of in-house components in accordance with defined inspection plans and engineering drawings.

• Resolution of internal quality issues and external customer complaints using structured methodologies such as CAPA and 8D.

• Coordination with cross-functional teams to plan and execute Factory Acceptance Testing (FAT) activities.

• Handling of customer complaints and feedback, ensuring timely resolution and implementation of effective corrective actions.

• Led Root Cause Analysis (RCA) for process and product deviations and implement corrective and preventive measures.

• Drive continuous process improvement initiatives to enhance product quality and reduce defect rates.

• Train and coach internal quality personnel on measurement techniques and testing procedures.

• Prepare and maintain documentations including Standard Operating Procedures (SOPs), Quality Plans, and Work Instructions.

• Plan and execute process and product audits to ensure compliance with quality standards and system requirements.

  Qualifications

• BE in Mechanical Engineering Or equivalent qualification

• 15+ years of experience in Quality Control (QC) and Quality Assurance (QA) within manufacturing environments.

• Hands-on experience with a wide range of inspection and measurement instruments

• Strong knowledge of quality tools and methodologies, including RCA, 7 QC Tools, Six Sigma

• Excellent ability to read and interpret manufacturing drawings and technical specifications.

• Able to lead FMEA, PPAP, MSA, and Process Capability Studies (Cp, Cpk).

• Well-versed in Quality Management Systems (QMS), particularly ISO 9001 standards.

• Ability to lead and mentor quality engineers, inspectors, and technicians.

• Experience working with SAP for Quality Assurance related activities.

• Proficient in Microsoft Office tools: Word, Excel, and PowerPoint for reporting, analysis, and documentation.

• Strong communication and interpersonal skills, enabling effective teamwork and cross-functional collaboration.

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