Manager Residential

Department: Residential Services
Reports To: Residential Director
Employment Type: Full-Time
Salary: $50,000 annually
Schedule: Flexible – Days, Evenings, Weekends, and Overnight Coverage as Needed
Work Location: Manhattan and the Bronx, NY – Multiple Residential Sites
Travel Requirement: Must be able and willing to travel between assigned residential locations throughout Manhattan and the Bronx
Benefits: Comprehensive Benefits Package Available to Eligible Employees

Position Summary

Sinergia is seeking an experienced, dependable, and compassionate Residential Manager to provide leadership and oversight within our Residential Services program across Manhattan and the Bronx.

The Residential Manager is responsible for ensuring the effective day-to-day operation of assigned residential programs while maintaining a safe, healthy, person-centered, and abuse-free environment for individuals with intellectual and developmental disabilities.

This is a hands-on management position requiring strong leadership, flexibility, organization, communication, and the ability to respond to the changing needs of residential programs.

Schedule flexibility is essential. The successful candidate must be available to work and/or provide coverage during day, evening, weekend, and overnight hours as operational needs require and must be able to travel between assigned residential sites throughout Manhattan and the Bronx.

Essential Responsibilities

• Oversee the daily operation and smooth functioning of assigned residential programs, facilities, and apartments.
• Maintain a safe, healthy, supportive, and abuse-free environment for all individuals receiving services.
• Ensure residential programs are properly staffed and employees report to their assigned locations according to established schedules.
• Regularly visit and monitor assigned residential locations throughout Manhattan and the Bronx.
• Provide ongoing supervision, guidance, coaching, and support to Direct Support Professionals and other residential staff.
• Develop and maintain employee schedules to ensure appropriate staffing coverage.
• Troubleshoot staffing, program, emergency, and operational concerns and communicate significant matters to the Residential Director.
• Assist with the development and implementation of Residential Habilitation Plans and Plans of Protective Oversight.
• Review residential documentation, progress notes, HCBS Waiver documentation, Residential Habilitation Plans, and monthly billing for accuracy and compliance.
• Oversee community inclusion activities based on individual interests, goals, and choices.
• Monitor behavioral support plans and collaborate with clinical professionals as needed.
• Collaborate with the Nursing Department regarding medication administration, medication documentation, medical supplies, and health-related concerns.
• Monitor the condition and maintenance of assigned residences and submit work orders when necessary.
• Complete employee evaluations in accordance with agency procedures.
• Ensure staff attend required meetings and successfully complete required agency and OPWDD trainings.
• Monitor individual personal funds, clothing allowances, and related financial documentation.
• Participate in Admissions Screening Committee meetings when requested.
• Maintain compliance with agency policies, procedures, confidentiality standards, and applicable OPWDD requirements.

QualificationsRequired

• High school diploma or equivalent.
• Experience working with individuals with intellectual and/or developmental disabilities.
• Demonstrated ability to coordinate services for individuals with developmental disabilities.
• Strong verbal and written communication skills.
• Strong organizational, documentation, problem-solving, and time-management skills.
• Ability to supervise, coach, and support employees effectively.
• Ability to communicate professionally with individuals receiving services, families, staff, clinical teams, leadership, and outside agencies.
• Ability to maintain confidentiality and exercise sound professional judgment.
• Must be flexible and available to work days, evenings, weekends, and overnight coverage based on program needs.
• Must be able and willing to travel between multiple residential sites throughout Manhattan and the Bronx.

Preferred

• College education in Human Services, Psychology, Social Work, Healthcare, Human Services Administration, or a related field.
• Previous supervisory or management experience in residential services or developmental disability services.
• Knowledge of OPWDD, IRA residential programs, Residential Habilitation, HCBS documentation, DSP supervision, and medication administration requirements.

Schedule Requirements

This position requires a high degree of flexibility due to the 24/7 nature of residential services.

The schedule may include:

• Days
• Evenings
• Weekends
• Overnight coverage
• Emergency or unexpected staffing coverage
• Meetings and trainings
• Regular travel to residential locations throughout Manhattan and the Bronx

Candidates must be comfortable responding to operational needs outside of a traditional Monday-through-Friday schedule when required.

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person