Manager - Resort

Company Name: Trendy Group

Location: Dhaka (Savar)

Job Type: Full-Time

Workplace Type: Full-time

Job ID: IJOB202664859

• Oversee the overall day-to-day operations of the resort.
• Manage and supervise all departments including Front Office, Housekeeping, Food & Beverage, Security and Maintenance.
• Ensure excellent guest service and maintain high customer satisfaction.
• Handle guest complaints, feedback and ensure prompt resolution.
• Manage room booking, check-in/check-out and reservation-related activities.
• Monitor room occupancy, revenue, expenses and operational performance.
• Develop and implement strategies to increase room bookings, events and overall resort revenue.
• Coordinate with Sales & Marketing teams for promotional campaigns and corporate bookings.
• Maintain proper discipline, attendance and performance of resort staff.
• Prepare daily, weekly and monthly operational reports for management.
• Ensure cleanliness, safety, security and proper maintenance of the resort premises.
• Coordinate with vendors, suppliers and service providers when required.
• Ensure compliance with company policies, operational standards and safety procedures.
• Perform any other duties assigned by the management

Requirements

• Experience: 3-5 years
• Education: bachelor of tourism and hospitality management
• Skills: front desk operations, hospitality management, guest services, hotel operations knowledge, hotel administration, hotel management, guest service management

Last Date of Application: 17 October 2026