Manager, Revenue

( 21216 )

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Shimmering in the depths of the azure Aegean Sea, a story-filled island of myths and marvels, One&Only Kéa Island emerges to honour untold beauty with authentic flavours of Greece. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Job Summary To maximize revenue by utilizing all tools available, constantly researching the market, effective communication amongst all relevant departments.

To identify all opportunities to find the right price for the right customer at the right time to ensure One&Only Kea Island becomes the Market Leader.

Key Duties And Responsibilities

• Monitor competitor availability and pricing on a daily basis, using all available tools such as Industry Reports, Internet, Ring Around, Dummy Bookings, etc, and subsequently analyze & report actual performance versus competitive set.
• Ensure available technology (PMS & KCRS / E-channels and GDS) is fully utilized and understood according to property specific business mix and requirements.
• Ensure optimal use, and measure performance on all distribution channels, to ensure that fair market share is achieved if not surpassed, e.g. GDS, and e-channels. Assist the Sales & Marketing Team in devising marketing campaigns, to ensure that the Hotel reaches the right people, at the right time, in the right place.
• Carry out analysis of Booking Patterns & Market Trends, and ensure that these are recorded to facilitate future decisions.
• To identify and propose the hotel pricing strategy by market segment with reference to market intelligence, buying patterns and pre-determined seasonality.
• To identify and propose tactical offers to generate incremental revenues.
• To prepare weekly accurate 3 months forecast for hotel rooms revenue by Market Segment/Day.
• To prepare monthly accurate 12 months forecast for hotel rooms revenue by Market Segment/Day.
• To prepare revenue month end reporting.
• To actively participate in the production of the hotel’s annual budget and to assist in the creation, update and evaluation of the hotel Strategy Plan.
• To prepare a weekly Revenue / Sales Strategy Meeting. Collate and distribute meeting minutes of notes on forecast and strategy changes, including weekly action plan.
• Identify procedures for effective workflow for all revenue related areas.
• To ensure all standards and processes and procedures for Revenue Management are followed.
• Drive Projects related to revenue management.
• To continuously manipulate availability & rates while ensuring parity across all distribution channels. This allows maximum flexibility to capture all market buying patterns while optimizing REVPAR.
• To propose incremental revenue generators to maximize overall hotel revenue.
• Set monthly targets of up selling revenue for front office and reservations department.
• Maintaining high standards of data quality through system maintenance and audits.
• Responsible to drive maximum revenues through all available Booking channels by applying relevant pricing and inventory management.
• Ensure daily/weekly/monthly reporting to the regional/corporate office is adhered to in a timely manner.
• Liaise with Sales and Marketing to ensure all promotion / programs are fully understood and right for the business.
• Understand the dynamics of the Global, National, Regional & Local Political and Economic Market, local Competitors and all demand generators for the destination.
• Assist in Recruitment & Selection into the Revenue department.
• Ensure an effective Training & Development Calendar is in place & adhered to, that all Team members have a Personal Development Plan and clearly defined objectives, and that a Succession Plan exists within the department.
• To perform any additional duties and/or special projects as requested by Director, Finance.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.