Manager Reverse Logistics

Job highlights

• You should be a good people manager as this role requires leading a team of experience fulfillment executives
• We believe that the best online shopping experience can be built only with the most customer centric and passionate people

Want to be part of the most disruptive and fastest growing E-Commerce Company in India with world-class team, long-term vision, and tier-one VCs backing it

As a manager reverse logistics you will be responsible for all aspects of reverse logistics. You will be responsible of improving reverse logistics processes, dealing with 3PL partners, and managing reverse logistics SLAs. You should be a good people manager as this role requires leading a team of experience fulfillment executives.

An ideal candidate will possess following:

1. Maintaining and improving overall operational and departmental efficiencies around reverse logistics

2. Interface cross-functionally at all levels within the divisions of the company, For Example Customer Support, third party logistics providers and fulfillment Center etc

3. Timely inspection of Returns and liability assignment and follow ups with Couriers, Insurance Agencies, Merchants etc

4. Oversee day-to-day operations of managing Returns to Merchants within SLA

5. Manage up to date stockroom inventory, salvage & returns

6. Develop and ensure that established policies, rules and regulations and procedures are followed

7. Improve the safety performance in the facility

8. Drives costs savings with a focus on Visibility, Variability and Velocity

9. Provides proactive communications and solutions for distribution issues.

ShopClues offers competitive compensation, stock options, great learning & exposure, and merit based career path.

About ShopClues

Founded in July 2011 in Silicon Valley, ShopClues.com is Indias first and the largest managed marketplace. ShopClues is among the fastest growing E-Commerce destinations in India. Renowned Wall Street Internet analyst Sandeep Aggarwal along with a core team from Silicon Valley founded ShopClues. ShopClues core team has more than 75 years of combined experience in Internet, technology and retail primarily in Silicon Valley with some of the best in breed companies such as Microsoft, eBay, Nordstrom, Oracle etc.

At ShopClues, innovation, creativity and customer centric approach is always welcome. We are passionate about building online consumer technologies, enabling SMBs/brands to sell online, and offering second to none online shopping experience to customers.

ShopClues.com is fun, collegial, casual, non-hierarchical and high-energy environment. At ShopClues.com you can deliver the best work of your career without having to deal with anything we typically do not like e.g. work politics, delays, biases or slowness.

We believe that the best online shopping experience can be built only with the most customer centric and passionate people. If this sounds like you - we want you.

Send us your resume at [email protected]