Manager, Risk & Compliance

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Job Location: Inflight Catering Centre 1

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About Us

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Job Description:
About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

The Risk & Compliance Manager supports the AVP, Risk & Compliance in executing the organization’s Enterprise Risk Management (ERM) and Business Continuity Management (BCM) Framework. This role is responsible for the day-to-day implementation of framework across business units, ensuring activities are carried out consistently and effectively.

Risk Management

Identify practical, business-relevant ways to implement the ERM framework, ensuring it is fit-for-purpose and adds real value to business units rather than being a compliance exercise alone.

Advise business units on the risks and controls identification and assessment process, and guide them in properly documenting risks, controls, and assessment outcomes.

Review business units’ internal control environments and identify opportunities to strengthen overall internal controls.

Propose management monitoring mechanisms to track key risks and assess the ongoing effectiveness of controls.

Coordinate and drive the assurance process across business units, including planning, follow-up and reporting of outcomes.

Business Continuity Management

Develop, or guide business units in developing, Business Continuity Plans (BCPs) that are practical and effective for managing a crisis.

Coordinate and drive BCP testing and simulation exercise to improve business units’ maturity and capability in handling a crisis.

Advise business units on business continuity matters during actual incidents.

Monitor business continuity readiness across business units, identifying gaps and areas for improvement, and continuously look for ways to strengthen readiness.

Cross-Functional

Deliver training and workshops, including developing communication materials, to build risk and business continuity awareness across business units.

Serve as the point of contact for risk and business continuity related matters.

Partner with business units to handle queries or requests from external parties.

Prepare materials for management and board reporting as required

Key Requirements

Bachelor's degree from a recognized institution in a relevant discipline

Relevant experience in risk management and internal controls

Experience in business continuity and crisis management

Business knowledge of the aviation industry will be a preference

Good understanding of risk management and business continuity principles

Proficient in Microsoft Office (Excel, PowerPoint)

Good communication and facilitation skills, with the ability to guide business units through documentation and assessment processes

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