Manager, Risk & Insurance Programs

Description

The Manager, Risk & Insurance Programs is responsible for developing, implementing, and overseeing the organization's enterprise risk management and insurance programs. This position identifies, assesses, and mitigates organizational risks while ensuring appropriate insurance coverage, claims administration, and loss prevention strategies are in place. The role serves as a key advisor on risk-related matters and promotes a culture of risk awareness, compliance, and operational resilience throughout the institution.

This position works collaboratively across departments to evaluate risk exposures, manage insurance portfolios, oversee claims activities, and support organizational safety initiatives. The incumbent plays a critical role in protecting institutional assets, reducing liability, and ensuring compliance with applicable laws, regulations, and industry best practices.

What We’ll Love About You

• You lead with integrity. You handle sensitive information and complex situations with professionalism, transparency, sound judgment, and respect for others.
• You think ahead. You identify potential risks before they become problems and develop practical solutions that help protect the College and keep us moving forward.
• You bring thoughtful expertise. You use data, experience, and sound judgment to evaluate risk, make informed decisions, and recommend effective solutions.
• You build partnerships. You work across departments, listen to different perspectives, and bring people together to accomplish shared goals.
• You communicate with purpose. You make complex risk, insurance, and compliance information understandable and useful for a variety of audiences.
• You take initiative. You look for opportunities to strengthen processes, reduce risk, and help the College become better prepared for what’s ahead.
• You stay organized. You can manage multiple programs, claims, projects, deadlines, and priorities while keeping the important details in focus.

What You’ll Love About Us

• We create the future. At Mohave College, curiosity drives everything we do. We inspire innovation, take smart risks, and transform challenges into opportunities for growth. Together, we design new possibilities—learning from both our successes and our setbacks as we shape the future of education and workforce development.
• We engage with passion. We bring energy, purpose, and heart to our work. Whether we’re welcoming new students, collaborating on ideas, or celebrating achievements, we lead with enthusiasm and a sense of fun. Our passion makes a difference—for our students, our colleagues, and our community.
• We build together. Diversity of thought, background, and experience is our greatest strength. We believe every voice matters and that collaboration fuels creativity. By empowering one another and working toward a shared vision, we amplify our collective impact and move the College forward.
• We live with integrity. We communicate openly, invite collaboration, and make decisions transparently. Respect and authenticity guide every interaction, ensuring trust within our teams and across our campuses.
• We care deeply. We care about our students, our colleagues, and our communities. Every action we take is grounded in service and compassion—helping others succeed is at the heart of who we are.

Typical Duties

Enterprise Risk Management

• Develop, implement, and continuously improve enterprise risk management strategies, policies, and procedures.

• Identify, evaluate, and prioritize organizational risks and recommend appropriate mitigation measures.

• Conduct risk assessments and audits to identify vulnerabilities and opportunities for improvement.

• Analyze risk-related data and prepare reports, dashboards, and recommendations for leadership.

Insurance Administration

• Manage the institution's insurance portfolio, including property, liability, automotive, cyber, and other non-benefit insurance programs.

• Coordinate insurance renewals, policy negotiations, and coverage evaluations.

• Maintain relationships with insurance brokers, carriers, third-party administrators, and legal counsel.

• Develop and manage insurance budgets and provide analysis of expenditures and variances.

Claims Management

• Administer and oversee liability, property, and automobile claims from initial report through resolution.

• Coordinate investigations and documentation related to incidents and claims.

• Work with insurers, legal counsel, and internal stakeholders to achieve timely and favorable claim resolutions.

• Monitor claim trends and recommend corrective actions to reduce losses.

Loss Prevention and Compliance

• Design and implement loss prevention and risk control programs.

• Conduct periodic inspections and oversee external audits and assessments.

• Ensure compliance with applicable federal, state, and local regulations affecting risk management operations.

• Support business continuity, emergency preparedness, and organizational resilience initiatives.

Collaboration and Leadership

• Serve as a risk management resource to departments across the organization.

• Partner with the Director of Occupational Safety and other leaders to align risk management and safety initiatives.

• Participate on institutional committees and provide expertise on risk, insurance, and compliance matters.

• Deliver presentations and training to increase awareness of risk management policies and best practices.

• Foster productive relationships with internal and external stakeholders.

Other Duties

• Perform other duties and special projects as assigned consistent with the scope and level of the position.

Qualifications

Minimum Qualifications

• Associate degree from an accredited institution in Business Administration, Public Administration, Finance, Risk Management, or a related field.

• Two (2) years of professional experience in risk management, insurance administration, loss control, emergency management, compliance, safety programs, or a closely related field.

Any equivalent combination of education, training, and experience that demonstrates the knowledge, skills, and abilities required to successfully perform the essential functions of the position.

Preferred Qualifications

• Bachelor's degree in Business Administration, Public Administration, Finance, Risk Management, or a related field.

• Professional certification such as ARM, CRM, CPCU, CIRMS, or equivalent risk management credential.

• Emergency Management certification from a nationally recognized organization.

• Experience managing insurance programs and claims in a public sector, governmental, educational, or highly regulated environment. ?cite?Manager, Risk & Insurance Programs.docx?

Core Competencies

• Analytical Thinking (Advanced) - Identifies action to prevent the problem from occurring partially or totally. Identifies a number of solutions to complex problems integrating findings from several different disciplines, identifies and evaluates the various options developed and selects the most effective solution.
• Effective Communications (Advanced) - Tailors information to audience and individual needs - flexes style appropriately. Models interpersonal communication that invites participation and future dialogue. Actively seeks perspectives from others to ensure understanding. Refrains from immediate judgment and criticism of others' ideas and delivers criticism in a way that demonstrates sensitivity to the feelings of others and waits for others to finish their intended message before responding.
• Decision-Making & Judgement (Advanced) - Models the use of sound judgment and integrity to make clear, transparent decisions regarding complex and or sensitive issues or materials. Makes independent, critical decisions based on relevant information, considering the total organization. Strikes a balance between being participative, i.e., involving team members in decisions and being directive, depending on the needs of the team and the situation. Consistently and effectively seeks input from unit and campus partners; is nimble and decisive.
• Initiative (Advanced) - Plans ahead for upcoming problems or opportunities and takes appropriate action. Applies perseverance and energy to improving performance. Generates commitment and enthusiasm from others to set and achieve challenging objectives. Demonstrates the ability to complete even unfamiliar tasks independently by adapting his or her previously gained knowledge. Provides advice and direction to others on how to recognize and take appropriate action on problems and opportunities.
• Innovative and Creative Thinking (Advanced) - Generates high-quality ideas and solutions alone or collaboratively. Searches for new and more effective methods, making connections between previously unrelated ideas. Injects originality into daily work through research, personal knowledge and networking relationships. Encourages new ideas, and motivates others to be proactive and resourceful.
• Planning and Organization (Advanced) - Taps into the resources of other work units and departments, employing methods such as cross-functional teams to achieve results. Utilizes all departmental tools and best practices to enhance effectiveness and efficiency. Shows persistence in overcoming obstacles that might impact deadlines or timelines. Develops contingency plans for potential problems. Identifies and acts on opportunities to partner with other departments to achieve desired results.
• Project or Program Management (Advanced) - Organizes and governs project team. Integrates business goals into the scope and deliverables. Mentors project team members. Monitors and tracks project plan implementation to ensure timely completion. Determines the validity of project progress. Integrates the project with cross-functional objectives.
• Relationship Building (Advanced) - Facilitates dialogue to gain agreement using sound rationale to explain value of actions. Uses diplomacy to build partnerships. Promotes and models collegiality. Consistently promotes and maintains a harmonious and productive work environment. Is respected and trusted and often viewed as a role model.

Application Instructions

Application Instructions It is the responsibility of each applicant to have all the following documents on file in the Employee Services office by the deadline date in order to continue in the application process for this position. Application materials will not be returned.

• A complete online employment application form. Please do not state 'see resume' on any part of the application. Blank spaces may be cause for rejection of the application.

• Cover letter addressing the criteria listed in the job announcement and your qualifications for this position.

• Resume or curriculum vitae. Optional, but encouraged.

• Transcripts of all college work. (Unofficial transcripts or photocopies will be accepted to establish the application file. Official transcripts will be required if the candidate is offered the position.)

Important Notes:

• If any of the above listed materials are missing or incomplete, the application will not be considered.
• Items 2-4 may either be attached electronically to the application or mailed to the address below (position number must be included on all documents):

Mohave College

Employee Services

1971 Jagerson Avenue

Kingman, AZ 86409