Manager - Sales & BD

Role Overview

We are looking for a Manager – Sales & Business Development who will primarily own new business acquisition with minimal account retention & growth .

The role requires a strong hunter mindset along with the ability to build long-term customer relationships and drive revenue from existing accounts.

Key Responsibilities

• Generate and convert new business opportunities across E-commerce, D2C, Retail, Consumer Durables and other relevant segments.
• Build and manage a healthy sales pipeline through outbound prospecting, references, LinkedIn and industry networks.
• Understand customer requirements around shipment volumes, weight profile, lanes, SLAs and service needs.
• Drive the complete sales cycle from prospecting to commercial closure and onboarding.
• Manage assigned existing accounts and ensure strong customer engagement and retention.
• Identify upsell, cross-sell and wallet-share expansion opportunities.
• Coordinate with Operations, Pricing, Finance and CX teams for smooth onboarding and issue resolution.
• Drive revenue, retention and account-growth targets.
• Maintain CRM, sales reports, forecasts and account plans.
• Conduct regular customer reviews and proactively identify business risks and opportunities.

Good to have: Heavy/Bulky delivery experience (furniture, white goods), selling to large retailers' online businesses or marketplace sellers, and familiarity with Lusha, Sales Navigator and a CRM.

Ideal Candidate

• 3–7 years of B2B Sales / BD / KAM experience.
• Logistics, E-commerce, D2C or Supply Chain experience preferred.
• Strong prospecting, negotiation and relationship-management skills.
• Commercially oriented with strong ownership and follow-through.
• Comfortable interacting with senior customer stakeholders.
• Target-driven, analytical and execution-focused.