Manager Sales Development

Who you are

• 5+ years of experience in sales development, inside sales, or a similar role, preferably in SaaS or B2B technology
• Proven ability to lead, develop, and advance direct reports into higher roles within the organization
• Expertise in optimizing outbound sales development processes, from lead generation to qualification, with a track record of implementing best practices that drive growth
• Proven ability to coach, mentor, and develop SDR managers and teams, including recruiting, onboarding, and providing ongoing training to ensure team members meet their goals and grow professionally
• Skilled in developing and analyzing performance metrics and KPIs, with experience using data to drive decision-making and continuous improvement
• Proficient in Sales Development tools such as Salesforce, SalesLoft, ZoomInfo, Sales Navigator and Nooks, with deep understanding of their capabilities
• Ability to adapt to changing market conditions and evolving business needs, with a proactive approach to embracing and driving innovation
• Role requires close partnership with aligned Sales leadership
• Excellent communication, negotiation, and presentation skills
• Bachelor's degree in business, marketing, or related field preferred
• Consistent in-office presence with flexibility for occasional remote work
• Ability to remain in a stationary position for extended periods of time
• Ability to move around the office and interact with colleagues as needed
• Ability to operate standard office equipment, including computers, phones, printers, and copiers
• Ability to communicate effectively in person, via phone, and via email
• Ability to lift and carry up to 5 pounds as needed (e.g., moving office supplies or small packages)
• Ability to bend, reach, or stoop as needed to access file cabinets, office equipment, or other resources
• Ability to maintain focus and attention to detail for extended periods
• Ability to work at a desk or workstation for extended periods of time, including using a computer or writing

What the job involves

• Manager Sales Development is key leadership role overseeing a team of SDRs by driving pipeline growth through strategic outbound efforts. Expertise in sales development best practices, team leadership, and the HCM landscape will be instrumental in crafting a scalable and results-oriented outbound sales strategy
• This position works in close collaboration with Sales, Marketing, and Product teams to refine messaging, target the right prospects, and generate qualified leads that progress into revenue-generating opportunities. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Leadership & Strategy
• Lead and develop a team of Sales Development Reps (SDRs), focusing on recruitment, training, coaching, and performance management to drive exceptional results
• Develop and implement innovative outbound sales strategies to accelerate revenue growth and exceed performance targets
• Identify and implement ongoing improvements in the areas of process, efficiency, and productivity
• Track key sales development metrics, analyze team performance against established goals, and provide regular, insightful reports to senior management
• Foster a high-energy, collaborative, and results-oriented team culture focused on motivation, accountability, and continuous improvement
• Coaching & Performance Optimization
• Mentor the Sales Development Representatives to effectively apply company strategies, aligning individual goals with team objectives to foster a high-performance culture
• Continuously enhance cold-calling, prospecting, and email outreach techniques to improve conversion rates and pipeline impact
• Provide constructive feedback to managers during quarterly business reviews, focusing on team results, successes, and actionable plans for improvement
• Collaboration
• Collaborate with the Marketing team to craft impactful outreach campaigns and messaging that resonate with target customer profiles
• Stay up to date with industry trends, challenges, and innovations in the HCM space to refine outreach strategies and messaging
• Lead regular weekly and monthly team meetings to review progress, share best practices, and establish clear action plans for success

Benefits

• Paid Parental Leave
• Adoption Assistance
• Miltstork program for moms who travel on business to ship breastmilk and get fully reimbursed
• Health and wellness programs ranging from Lyra to Garner to Hinge Health
• Health insurance
• Discounted Employee Stock Purchasing program
• Tuition Reimbursement
• SoFi program to consolidate and refinance federal and private student loans
• Volunteer In Action program for paid time off to volunteer
• Onsite workout facilities
• Healthy snack options like fresh fruit, hummus, and trail mixes onsite only
• Sparkling and flat flavored water, gourmet coffee drinks, hot chocolate onsite only