Ladders
Manager, Sales Operations
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
United States
Work mode:
Hybrid
Published on:
15 August 2026
What they need
For our client, we are seeking a Manager Sales Operations to join the team of a leader in the Information Technology space. This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.
Location: Remote - US based candidates only, no visa sponsorship available
Compensation: $139,900 – $209,900 annually
Responsibilities
- Build, lead, and mentor a high-performing Revenue Operations team for high velocity SMB sales
- Partner with Senior Sales Leadership on OKR's to develop revenue strategies aligned with growth objectives
- Identify, design, and implement improvements to revenue workflows and processes
- Own and optimize systems supporting the Lead-to-Cash lifecycle, focusing on efficiency and scaling
- Develop accurate, global sales territories using historical data and market trends
- Prepare and present reports and dashboards on sales performance and key metrics
- Conduct historical reviews and lead analytics to identify growth opportunities and risks
Qualifications
- Bachelor's degree; MBA preferred
- 5+ years of people leadership experience, managing 4+ direct reports
- 7+ years in operations, sales, management consulting, finance, investment banking, or other analytical and strategic roles
- Familiarity with core GTM tools including Salesforce, SalesLoft, Gong, CPQ platforms
- Strong project management skills and ability to mobilize cross-functional teams towards common goals
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment with minimum office expectation twice per week
- Flexible time off policy, encouraged 20 days off per year
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.
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