Manager-Sales Ops

About GreytHR

greytHR is a full-suite HRMS platform that automates HR and payroll processes, ensuring compliance and security. With 50+ tools, it offers seamless ‘Hire-to-Retire’ solutions, powered by AI-driven analytics for enhanced employee experiences.

Trusted by CFOs, loved by CHROs, and proudly Great Place to Work® Certified, greytHR serves 30,000+ clients across 25+ countries, managing over 3 million employees. As India’s leading HRMS provider, we are rapidly expanding in MEA and SEA markets with world-class, Made-in-India software.

At greytHR, people come first. Our Great Place to Work® Certification reflects our commitment to fostering a high-trust, high-performance culture where employees are valued, empowered, and inspired to thrive.

Role Purpose

The Sales Operations Manager will be the execution partner to the Head of Enterprise Sales, drivingstrategic initiatives that improve revenue growth, sales productivity, operational efficiency, and customeroutcomes. The role will own cross-functional projects, business analytics, process improvements, and salesoperations to enable a high-performing sales organization.

Key Responsibilities

• Drive strategic projects and transformation initiatives across the sales organization.
• Improve conversion rates, sales productivity, forecasting, and overall revenue performance.
• Own sales dashboards, reporting, business reviews, and performance analytics.
• Standardize and optimize sales processes, CRM hygiene, and operational workflows.
• Lead automation and AI initiatives to improve team efficiency.
• Manage cross-functional programs with Marketing, Product, Customer Success, Finance, and Implementation.
• Support business planning, target setting, territory planning, and sales reviews.
• Identify operational gaps and implement scalable solutions that enhance execution and customer experience.

Experience

• 5–8 years of experience in Sales Operations, Revenue Operations, Business Operations, or Strategy, preferably in a B2B SaaS or Enterprise Sales environment.

Success Measures

• Improved sales productivity and conversion rates.
• Accurate forecasting and actionable business insights.
• Successful delivery of strategic projects.
• Increased process efficiency and automation.
• Strong execution of cross-functional initiatives that contribute to revenue growth.