Manager - Sales Strategy and Operations

Job Summary

Sales Strategy Operations/Business Operations professional with 7 15 years of experience in B2B SaaS/Enterprise Technology, driving GTM execution, sales transformation, process optimization, and cross-functional strategic initiatives. Strong in sales analytics, CRM governance, forecasting, executive reporting, stakeholder management, and high-impact project execution.

Location

Location: Pune

Job Type

Job Type: Full time

Role Overview

We are looking for a highly driven, execution-oriented professional to work directly with the Head of Sales as the Sales Strategy Operations Manager (Chief of Staff). This role is designed for someone who enjoys solving business problems rather than performing a fixed set of responsibilities. The individual will lead cross-functional initiatives, own strategic projects, streamline sales processes, support business expansion into new markets, and step into operational gaps whenever required. The role demands agility, analytical thinking, ownership, and the ability to work across Sales, Marketing, Product, Finance, Customer Success, and HR. This is a high-visibility role with significant exposure to sales leadership and business strategy.

Key Responsibilities

• Drive strategic projects, sales transformation initiatives, and GTM execution for new business opportunities.
• Optimize sales processes, standardize workflows, and improve operational efficiency across sales functions.
• Ensure business continuity during leadership transitions by coordinating daily sales operations.
• Execute strategic initiatives including new territory launches, partner programs, international expansion, product launches, and sales enablement.
• Monitor sales performance, track KPIs, prepare executive dashboards, and support MBRs/QBRs with actionable insights.
• Collaborate with Marketing, Product, Customer Success, Finance, HR, and Legal to remove execution bottlenecks.
• Strengthen sales governance through CRM discipline, forecasting, territory planning, quota planning, and sales reviews.
• Support the Sales Head with business planning, operating plans, leadership presentations, organizational planning, and priority execution

Required Skills

• Strong business acumen
• Excellent project management skills
• Data-driven decision making
• Process improvement mindsetHigh ownership
• Ability to influence without authority
• Presentation and executive reporting skills
• Stakeholder management
• Problem-solving ability
• Adaptability in ambiguous environments

Preferred Experience

• 7 - 15 years of experience in Sales Operations, Business Operations, Consulting, Revenue Operations, Program Management.
• Experience working in B2B SaaS or Enterprise Technology organizations.
• Exposure to global sales teams is preferred.
• Exposure in startups is added advantage.

Tools

• HubSpot
• Excel / Google Sheets (Advanced)
• Power BI / Tableau (preferred)
• PowerPoint
• Project management tools (Jira)

Ideal Candidate Profile

The ideal candidate is someone who thrives in ambiguity, enjoys taking ownership of complex business challenges, and can quickly transition between strategy and execution. They should be comfortable stepping into new initiatives with minimal direction, coordinating cross-functional teams, and ensuring that critical sales priorities continue to move forward. This role is best suited for a proactive problem-solver who can become the trusted execution partner to the Head of Sales.

Typical Assignments This Role May Handle

• Establish a new sales region or international geography.
• Lead execution when a Regional Sales Manager resigns until a replacement joins.
• Redesign the sales pipeline or CRM workflows.
• Improve partner sales performance.
• Coordinate strategic product launches with Sales and Marketing.
• Lead pricing or packaging rollouts.
• Drive sales process automation and operational improvements.
• Manage high-priority customer escalations requiring cross-functional coordination.
• Run executive reviews, sales cadence meetings, and follow up on action items.
• Execute any strategic initiative assigned by the Head of Sales to improve sales effectiveness or accelerate business growth

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.