Manager: SAP

To lead, manage, and optimise the IDC SAP landscape, ensuring the effective delivery, support, governance, security, and continuous enhancement of SAP solutions in support of IDC's strategic and operational objectives

Qualification and Experience

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering, or related field (NQF 7).
• Postgraduate qualification in Information Technology, Business Administration, Information Systems, or related field will be advantageous.
• SAP Certification in relevant SAP modules or SAP Solution Management.
• Project Management certification (PMP, PRINCE2, Agile, or equivalent) will be advantageous.
• ITIL Certification will be advantageous.
• 8-10 years' experience within SAP environments.
• At least 5 years' management experience leading SAP teams and enterprise application portfolios.
• Proven experience in SAP implementation, upgrades, support, integration, and optimisation projects.
• Experience managing enterprise-wide SAP solutions within a large and complex organisation.
• Experience in vendor and contract management.
• Experience working within a regulated corporate environment.

Roles and Responsibilities

• Develop and implement the SAP strategy and roadmap aligned to IDC business objectives and IT strategy.
• Establish and maintain SAP governance frameworks, standards, policies, and best practices.
• Ensure SAP environments remain secure, compliant, scalable, and fit for purpose.
• Drive continuous improvement and innovation within the SAP ecosystem.
• Provide strategic advice and recommendations on SAP-related technologies and future capabilities.
• Manage the end-to-end SAP application landscape, including support, maintenance, upgrades, enhancements, and optimisation.
• Ensure system performance, availability, reliability, and operational efficiency.
• Oversee SAP modules and integrations to support business processes effectively.
• Evaluate business requirements and translate them into SAP-enabled solutions.
• Maintain SAP application lifecycle management and system documentation.
• Lead SAP implementation, upgrade, migration, and enhancement projects.
• Manage project scope, timelines, budgets, risks, and deliverables.
• Ensure successful deployment of SAP solutions through effective change management and user adoption initiatives.
• Collaborate with business stakeholders to define project priorities and outcomes.
• Support organisational transformation through technology-enabled process improvements.
• Partner with business units to understand operational and strategic requirements.
• Act as the primary liaison between business stakeholders, IT teams, SAP consultants, and service providers.
• Facilitate decision-making through effective communication and stakeholder engagement.
• Provide regular reporting on SAP performance, projects, risks, and opportunities.
• Ensure compliance with corporate governance requirements, audit standards, and regulatory obligations.
• Implement SAP security controls and segregation of duties principles.
• Manage SAP-related risks and mitigation plans.
• Coordinate system audits and ensure timely resolution of audit findings.
• Ensure business continuity and disaster recovery plans are maintained and tested.
• Develop and manage SAP operational and project budgets.
• Monitor expenditure and optimise SAP-related investments.
• Ensure efficient utilisation of internal and external resources.
• Identify opportunities for cost optimisation while maintaining service quality.

Job Requirements

LEADERSHIP COMPETENCIES

• Resilience
• Decisiveness in Execution
• People Engagement
• Communication and Engagement
• Diverse Stakeholder Management
• Teamwork
• Innovation
• Change leadership
• Strategic Thinking
• Business Mind Set

BEHAVIOURAL COMPETENCIES

• Communication & Presentation skills
• Relationship Management
• Planning & Organising
• Coaching and mentoring
• Networking Skills
• Strong interpersonal skills
• Report writing skills
• Results Driven

Job Reference: IDC00839