Manager_-SAP Service Management_SAP_Advisory

Job Summary

As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Job Description Summary

youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Responsibilities

• Lead implementation, configuration, and support of S/4HANA Service Management, including Service Contracts, Orders, Notifications, Warranties, In House Repair, and Field Service Management.

• Design solution workflows: document types, pricing, authorizations; perform fit-gap analysis and blueprint workshops.

• Configure seamless integrations with SD, MM, FI/CO, PM, and SAP FSM or C4C for cohesive business processes.

• Develop functional specifications, supervise technical teams (BAPIs, ALE/IDoc, OData), and manage interface development.

• Facilitate testing activities: unit, integration, UAT; prepare test scripts; resolve defects.

• Oversee go-live and hypercare, providing end-user training, documentation, and post-deployment support.

• Engage in pre-sales and stakeholder collaboration to shape client-oriented solutions and RFP responses.

  Mandatory Skill Sets

• SAP Service Management, S4HANA, E2E implementation

  Preferred Skill Sets

• Functional knowledge: Service Order Management, Service Contracts, Warranties, In-House Repair, Resource Related Billing.

• Technical proficiency: Fiori apps for Service Management, interface technologies (ALE/IDoc, OData), debugging understanding.

• Integration know how: strong background in integrating Service with SD, MM, FI/CO, and potentially with SAP FSM/C4C or BRIM.

• Solution design capabilities: end-to-end service lifecycle from customer engagement, contract, planning/scheduling, execution to billing, analytics.

• Analytical communication skills: capable of translating business needs into system design, documentation, and training.

• Client-facing aptitude: experience in workshops, go-to-market, and cross-functional team collaboration

  Experience

• 3-12 years of experience

  Education Qualification

Master's or bachelor's degree in engineering

Education

Degrees/Field of Study required: Master of Engineering, MBA (Master of Business Administration), Bachelor of Engineering

Required Skills

• SAP ABAP (Advanced Business Application Programming)

  Optional Skills

• Accepting Feedback

• Active Listening

• AI Fluency

• AI-Human Collaboration

• Analytical Thinking

• Application Software

• Business Model Development

• Business Process Modeling

• Business Systems

• Coaching and Feedback

• Communication

• Creativity

• Developing Training Materials

• Digital Tooling

• Embracing Change

• Emerging Technologies

• Emotional Regulation

• Empathy

• Enterprise Integration

• Enterprise Software

• Implementation Research

• Implementation Support

• Implementing Technology

• Inclusion

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.