Manager Service

Position: Manager Service
Location:  Onsite
Department:  Sterile

Role Overview

The position is responsible for leading the successful execution of installation, commissioning, qualification, validation and customer handover activities for sterile processing and pharmaceutical systems. The role involves technical leadership, project execution, customer management and coordination with cross-functional teams.

Key Responsibilities

• Lead end-to-end installation and commissioning activities for sterile projects across domestic and international locations.
• Manage FAT, SAT, startup, performance verification and qualification activities including IQ, OQ and PQ.
• Oversee mechanical, electrical and instrumentation installation activities.
• Manage customer interactions and act as the primary technical escalation point.
• Lead and develop installation and commissioning engineers, technicians and contractors.
• Manage multiple projects, resources, timelines, budgets and project risks.
• Ensure compliance with GMP, GAMP, safety, quality and sterile manufacturing requirements.
• Review project documentation including P&IDs, GA drawings, URS, FDS and qualification documentation.
• Drive continuous improvement in commissioning, qualification and project execution processes.

Required Technical Experience

• 12 to 18 years of experience in installation and commissioning of pharmaceutical**/sterile equipment** or related projects.
• Strong knowledge of sterile systems such as isolators, autoclaves, cleanrooms, HVAC, WFI systems and steam sterilizers.
• Hands-on experience with mechanical, electrical and instrumentation installation.
• Experience in FAT, SAT, IQ, OQ and PQ.
• Good understanding of GMP/GAMP and pharmaceutical regulatory requirements.
• Knowledge of PLC/SCADA and automation systems.
• Ability to read P&IDs, engineering drawings and equipment layouts.
• Strong troubleshooting and problem-solving skills.
• Experience with project planning and documentation tools such as MS Project/Primavera is preferred.