Manager - Service Development

Role Overview We are seeking a dynamic professional to drive commercial strategy, proposition development, pricing, and go-to-market execution .

This role will focus on optimizing content packaging, pricing, partnerships, and platform distribution , while ensuring strong cross-functional execution across product, marketing, and commercial teams.

Key Responsibilities Commercial Strategy & Proposition Development

• Lead design and optimization of content propositions, subscription service bundles, and platform offerings
• Develop and refine pricing strategies across platforms, partners, and customer segments
• Analyze content performance, consumption patterns, and audience segmentation to shape propositions
• Identify opportunities for new revenue streams, packaging innovations, and bundling strategies
• Support development of partner-specific offerings (telcos, OTT platforms, distributors)

Go-To-Market (GTM) & Launch Execution

• Plan and execute go-to-market strategies for new product launches, bundles, and partnerships
• Work closely with marketing teams on campaigns, positioning, and messaging
• Align with sales and distribution teams to ensure effective rollout across channels
• Track launch performance and optimize GTM strategies based on market feedback

Performance & Insights

• Monitor product and platform performance across key KPIs (viewership, revenue, engagement)
• Analyze customer behaviour, revenue drivers, and unit economics to generate insights
• Prepare monthly performance reviews and executive dashboards
• Support data-driven decision-making and portfolio optimization

Operational Excellence & Stakeholder management

• Improve cross-functional workflows, governance, and communication cadence
• Maintain tracking of projects, priorities, and key business initiatives
• Drive meetings, action tracking, and follow-ups with stakeholders
• Support implementation of best practices and scalable processes
• Support communication with internal leadership and external partners where required

Qualifications

• 7–8 years of experience in Pricing, Service development, Operations, business planning, consulting, or PMO roles
• Experience in Media, OTT, Telecom, or Digital Platforms essential
• Strong analytical and financial modelling skills
• Proven ability to manage cross-functional projects and stakeholders
• Excellent communication and executive presentation skills
• High ownership, structured thinking, and ability to work in fast-paced environments

Education

• Bachelor’s degree
• MBA / CFA (preferred)